2014 Kia Sorento Complaints

  • Unknown Or Other 01/01/2026

    I am submitting this complaint regarding what I believe is a premature paint defect on my Kia vehicle that has resulted in exposed bare metal and the development of rust on my vehicle. The factory paint has begun peeling and chipping away without any collision, misuse, or abnormal wear. As the paint has separated from the metal surface, it has exposed multiple areas of bare metal that are now actively rusting. I have attached photographs documenting the condition. While paint deterioration may initially appear cosmetic, I believe this issue presents potential safety concerns because the failed paint no longer protects the vehicle's metal body from corrosion. Continued exposure to moisture and environmental elements can allow rust to spread, which may: Accelerate corrosion of the vehicle's body panels. Weaken the structural integrity of affected components over time. Increase the likelihood of water intrusion into the vehicle, potentially damaging electrical components. Reduce the effec...

  • Power Train 05/04/2025

    See attached document for complaint.

  • Electrical System, unknown Or Other, service Brakes 06/12/2026

    This is a follow up of NHTSA case# 1840444. Complaint Description: Vehicle exhibited active CAN-bus communication timeout code DTC C1642 targeting the Hydraulic Electronic Control Unit (HECU). Following the official technical safety guidelines established under NHTSA Campaign 20V519000 (Kia SC197), an isolated parasitic current draw test was performed between the engine junction box positive power post and the ABS2 circuit terminal. Testing across three independent iterations utilizing a digital multimeter confirmed a continuous localized parasitic draw of 218.6 uA. This dramatically exceeds the manufacturer's maximum safety engineering threshold of 70.0 uA by over 312%. This quantified excessive amperage draw conclusively isolates an internal circuit board short-circuit condition caused by a failure of the internal HECU brake fluid seals. The vehicle presents an immediate network communication failure, brake malfunct...

  • Structure 03/04/2026

    my 2014 Kia Sorento is having a paint issue and I know their is a class action law suite to get repaired. The only complaint I have is the white pearl paint is chipping off the front of the roof and on the left and right sides of the windshield . I would like to see if my car qualifies to get these areas repainted

  • Electrical System, service Brakes 06/26/2026

    This is a follow up submission to NHTSA case #XXX. Organization Under Complaint: Hutchinson Kia, [XXX] Complaint Summary: The dealership is utilizing unfair and deceptive financial gating practices to avoid its legal obligations under a federal safety recall. The dealership refuses to look at or evaluate a vehicle subject to an urgent fire-risk HECU safety recall unless the consumer first authorizes a $189.00 diagnostic fee. The dealership refuses to give a firm, legally binding commitment that this fee will be waived for a confirmed recall component. Instead, they require the consumer to assume all financial risk upfront, stating the fee will only "likely" be waived based on their own internal, unverified findings. This creates a high-pressure trap where the consumer is forced to sign away financial rights to access a free, federally mandated safety remedy. The dealership is weaponizing a acute shortage of independent import and specialized repair facilities in the Macon, GA market. T...

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