2022 Kia Sorento Complaints

The driver’s seat frame and adjustment mechanism failed. The seat broke off from the frame, resulting in the seat only being able to move left and right, with no ability to adjust forward/backward or recline. The dealership confirmed a seat frame malfunction and addressed the issue. My safety was put at risk because I was unable to properly adjust the driver’s seat to a safe driving position. Without proper positioning, I could not safely reach the pedals or maintain appropriate control of the vehicle, increasing the risk of losing control or being unable to react quickly in traffic. The dealership confirmed the seat frame malfunction and performed repairs to address the issue. No warning lights, messages, or prior symptoms were present before the failure. The issue occurred suddenly without warning.

2022 Kia Sorento. Dec 2024(previous owner incident) to new owner purchase May 2025- April 2026 vehicle keeps displaying all lights and warnings, loses acceleration & loss of throttle power while driving. High voltage code P0653 code displays. RPM’s will go up and down while vehicle is in park. Have had an active case open with Kia America Escalated case specialist since Nov 2025. Vehicle has been taken to two different Kia dealerships and has had this incident 7 times since May 2025 used purchase. A few different parts have been changed while working with a Kia America tech over a computer, yet it doesn’t fix the problem. It was reported in 2024 by the previous owner and the dealership could not find the source. It was never disclosed from the dealership prior to reselling. My problems started 3 weeks after owning the car. Less than 200 miles. I got in contact with previous owner, the vehicle kept going into limp mode while driving & the code would clear before she could get it to th...

The contact owns a 2022 Kia Sorento. The contact stated that while driving at an undisclosed speed, the instrument panel displayed a blank screen. In addition, the check engine warning light illuminated. The contact stated that the failure had occurred several times. The vehicle was taken to the dealer where it was diagnosed with battery sensor failure. The contact was informed that the battery sensor needed to be replaced. The vehicle was not repaired. The contact stated that the diagnostic test was not performed on the instrument panel. The contact was informed that an additional diagnostic test was required to determine the cause of the failure with the instrument panel. The contact stated that the failure was a known failure with the vehicle. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 39,000.

My AC system has failed due to leak in the evaporator core. It has been inspected by 2 mechanics (one including the Kia dealership) the extreme Texas heat puts myself and small children at risk. I’ve been told the evaporator core has been made with cheap thin metal and has small pinholes in it. I will allow my car to be inspected and there were no warning lights before or after this happened.

1. Panoramic sunroof 2. Sunroof exploded while parked sounding like a gun shot. 3. Dealer/Kia Customer Care has informed me this is a known issue. 4. Dealer said they looked at my car but never looked at it. I confirmed this with the service manager at University Kia in Waco Tx. He admitted to falsifying the paperwork, I had him redo the paperwork showing nothing was inspected. Now Kia won't look at it again. 5. No warnings, just spontaneous exploding glass.