2016 Kia Sorento Complaints

  • Electrical System, engine, fuel/propulsion System 06/27/2026

    (Transmission and motor) I had taken my car to the dealership on XXX for recalls and all the signal were fine before going there. They took my car back to do the recalls and my son and I waited . Once they were done we left closer to closing time is noticed there was a burn mark on my dash board that wasn’t there before the recalls. Going forward on the way home. We were waved down by a man stating that my signal and brake light weren’t working . So that next day we took my car back to the dealership to see what happen, why all the sudden different alerts were coming up. They had the same mechanic relook at the car and a when finish 31/2 hour latter was told I needed a new transmission, costing $7384.94 which I don’t have . They charge me $179.00 just to confirm what they said about needing a new transmission. I was devastated and confused why I wasn’t told that the day before. So a few days later I took it to another machanic to see if the could see why the lights weren’t working and...

  • Unknown Or Other, engine, fuel/propulsion System 06/22/2026

    Hello. I just started smelling gas fumes when my car has been running. I see no drips , etc. It happens everytime I drive it to the point where someone pointed it out to me. I had a new engine put in by KIA for my old engine "going to sleep" about 4 years ago. I have been told that this is a on going problem with the Model I have. I want to know what I should do at this point. Im [XXX] and [XXX] so I dont have the money to take it all over the place if this engine issue is covered. Could you please let me know and how to proceed? [XXX] [XXX] Cell [XXX] THANK YOU FOR ANY HELP ps....You should have record of KIA replacing the engine on file??? Is this a warranty issue since I do have a newer engine? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Air Bags, structure, service Brakes 01/15/2026

    The exterior paint on my 2016 Kia Sorento (Snow White Pearl, paint code SWP) is peeling off in large chunks across multiple panels. The clear coat is delaminating and lifting in sheets from the surface, exposing bare metal underneath which is now actively rusting. This is consistent with a known defect documented in hundreds of complaints about 2013-2016 Kia Sorentos in Snow White Pearl (SWP). I have photographic documentation showing significant progression of this damage over the past few months. The vehicle has not been inspected by a dealer or manufacturer regarding this issue. No warning was given prior to the paint failure — it began suddenly and has spread rapidly. The vehicle is available for inspection upon request. Additionally, the gear shift randomly locks in Park without warning, leaving me unable to operate the vehicle. This has occurred on multiple occasions and presents a direct safety risk as it strands me without notice. No warning lights or messages appeared prior t...

  • Engine 06/23/2026

    Took 2016 kia sorento april 22nd to kia services eastgate batavia oh 45103 to have all recalls fixed, few weeks later engine blew, kia services replaced engine then had to replace my battery because they had to for a month and my good battery was now a total loss, replaced my battery then my car started jerking and won't start unless in neutral, now they say my inhibitor switch needs replaced when I NEVER had any issues in the past with shifting and they wont fix it because they claim its not their fault

  • Trailer Hitches, engine 06/17/2026

    The contact owns a 2016 Kia Sorento. The contact stated that after the vehicle was parked and turned off for approximately an hour, the vehicle was restarted and there was a knocking sound coming from the engine compartment. The contact continued driving and the knocking sound increasing in volume and frequency. There were no warning lights illuminated. The vehicle was taken to a certified mechanic and was diagnosed with engine failure. The contact was informed that the engine needed to be repaired. The mechanic referred the contact to the dealer for assistance. The vehicle was taken to the dealer and the contact was informed that since the vehicle was not repaired under NHTSA Campaign Number: 22V703000 (Trailer Hitches); the dealer was unable to repair the engine ffailure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 119,000.

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