2015 Kia Sorento Complaints

Formal Complaint on Seized Headlight Sockets and Kia’s Obstruction of Essential Safety Maintenance 1. Incident & Discovery of Defect: I am the owner of a 2015 Kia Sorento. Recently, one of my headlights failed. Upon attempting a routine bulb replacement, I discovered a critical hardware defect: the bulb socket is physically seized. It cannot be rotated or removed by any standard manual force. This is not a simple wear-and-tear issue; it is a mechanical seizure of a component that must remain accessible for safety maintenance. 2. Kia’s Refusal of Technical Guidance: To resolve this without damaging the entire assembly, I contacted Kia America (Case #[XXX]) specifically requesting technical instructions or any written explanations to safely disengage the seized unit. Despite multiple attempts via phone and email, Kia explicitly refused to provide any technical guidance, flatly stating they are "not technically trained" or authorized to share such information. 3. Obstruction of "Righ...

- I was driving down 55 mph. on dark, busy highway in Sarasota, Florida (Fruitville Rd.) at approximately 6:15 a.m. on Friday, January 23, 2025. - Suddenly, without warning, the sidewall of the rear passenger side tire completely blew out in a perfect circle around the entire outside of edge. - The tire is currently available for inspection. - The Goodyear dealer claims that the blowout was caused due to underinflation. However, the tread pattern of the tire shows no signs of underinflation. - Since this is my wife's car, I check the tire pressure every other Sunday evening knowing that she'll be driving it to work the next day. - Had there been heavier traffic, the blow out could have caused a major accident if someone was following closely behind me. - The car's TPMS sensors weren't illuminated to indicate there was any low tire pressure.

Yes there was a recall in a module control panel which still is messed up. It’s been replaced a couple x. Also the dim lights since I bought the car have a very low light were you can hardly see at night. And this SUV drinks gas on long/short trips. I’ve taken it in several times but they keep saying nothing’s wrong and I know there is I have driven my boyfriend vehicle which is a V6 and went the same exact distance and didn’t have to get any fuel until I was about half way back. Something has to give. I love my Kia as I have owned 2. But something is really wrong. Please help. Thanks

The low beam headlights do not illuminate the highway sufficiently to drive safely. I lowered the aim of my high beam to be able to drive at night and not blind approaching drivers. This is unacceptable for a modern vehicle to be permitted to be sold in this condition.

I was driving down a very busy road and with no warning my car lost power. It would turn over but not start back up. I was stuck in the middle of a busy road way causing traffic’s to back up. I had to call the police to sit behind me so I wouldn’t get hit from behind.