2013 Kia Sorento Complaints

The contact owns a 2013 Kia Sorento. The contact stated that the ABS warning light was illuminated. The vehicle was taken to the dealer, who determined that the ABS had failed, and the brakes needed to be repaired. The vehicle was included in NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); and the recall repair was completed; however, the failure persisted. The dealer was informed of the persistent failure; however, the vehicle had not been taken to the dealer for another diagnostic test or repair. The manufacturer was informed of the failure, and a case was opened. The manufacturer referred the contact to the dealer for additional assistance. The failure mileage was approximately 101,000.

I was on my way back from California to Mississippi when motor derated and started knocking in Williams , Az. My Kia only has 137,000 miles and Kia denying my claim for the extended warranty claim. I change my oil myself and keep my vehicle in great shape. To deny claim they also have to prove lack of servicing caused the defect. That is part of the Magnuson-Moss warranty act. I rented a vehicle to get back home and hired a trucking company to bring Kia back. They never did and after my job let me take two days to get my car back home I rented a truck and trailer to bring it home. So yes I’m very ill about Kia’s work practices.I took Kia to the dealership in Tupelo,Ms. and Kia had them remove valve cover and deny my claim. The vehicle messed up in July, but I wasn’t able to get it till September 1,2025 and then get it to dealership. It has been there till today cause I went and got it. I’m still waiting to get my denial letter.A woman by the name Vanessa is the one who called me to tel...

The contact owns a 2013 Kia Sorento. The contact stated that while stopped at a stop light, while depressing the accelerator pedal, the vehicle lost motive power in the intersection. No warning light was illuminated. An independent mechanic was contacted. The vehicle was towed by the warranty company to AAMCO, where it was diagnosed, and determined that the engine needed to be replaced. The contact was informed of an engine recall, and the vehicle was then towed to a local Kia dealer. The vehicle was not repaired. The manufacturer was notified of the failure, and informed the contact that the original owner would have received the recall and that the repair would not be covered. The contact was informed that the former owner should have notified her of the recall. The approximate failure mileage was 114,000.

My motor is knocking and losing compression

I have a 2013 Kia Sorento. The color is Pearl White and the paint is peeling off in several areas of the vehicle. The paint started peeling about 4 or 5 yrs ago and is getting worse. I have contacted Kia dealership and they claim there is nothing they can do. From every thing I have researched this is a known problem and stems from a paint defect. If it is a paint defect it should be covered by the manufacturer. Also the black trim around the windshield and driver /passenger door mirrors have severe deterioration. I will include photos.