2023 Jeep Wrangler Complaints

I am the owner of a 2023 Jeep Wrangler that is currently affected by an active safety recall. I was informed by my dealership that there is no available remedy and that a repair may not be available for approximately two to three months. I am concerned about being expected to continue operating a vehicle that has been identified as having a safety-related defect while no corrective action is available. As a consumer, I believe it is unreasonable to issue a safety recall without providing owners with a timely solution or adequate support during the waiting period. This situation creates additional hardship because I have ongoing medical conditions that require regular healthcare appointments and reliable transportation. I am also planning a long-distance move to access better healthcare services, and I am concerned about the safety and reliability of driving a vehicle that is subject to an unresolved recall. I respectfully request that FCA review this situation and provide guidance r...

Failed Component: Powertrain (PCM/TCM/HCP software calibration) & Electrical/Steering (Fire Recalls). Safety Risk & Description: Following recent mandatory manufacturer software updates, this vehicle has developed a severe, dangerous drivetrain defect. Under light acceleration from a complete stop, the vehicle exhibits an extreme throttle lag and hard delay before violently surging forward, creating a high risk of intersection collisions. Furthermore, at sustained highway speeds (52–63 MPH), the vehicle abruptly drops out of Electric Mode, causing the gas engine to violently spike to 5,000 RPMs before dropping back. This erratic cycling causes the vehicle to lurch, jerk, and pull, actively disrupting lane control. Compounding this, due to consecutive, unresolved fire safety recalls—including Recall 68C (Battery Fires) and the June 2026 Power Steering Pump wiring fire recall—the vehicle cannot be safely parked inside my garage or near structures while turned off. It represents a total l...

The vehicle has an issue where when it is off and the key is nowhere near it. It turns on and makes strange noises. I have video footage of it that has been sent to the dealership and they were not able to duplicate it after a very short period of time at the dealership I’ve since had the same issue numerous times as well as the battery has since died as well. I’ve had other issues happen where the vehicle has died with no warning, and I lost all power. The vehicle often times overheats where if you touched the vehicle in certain spots, it’s burning hot. The electrical system seems to have faulty in it as things like the temperature are never accurate and seem to have issues with glitching that has not been able to be duplicated although I have video proof of that as well. Considering all of the safety recalls that have never been remedied like the battery fires. There is no actual remedy that’s been done. All they do is scan the batteries currently to see if there are current issues h...

When accelerating the jeep lags to get between causing a jerking or launching feeling despite battery being charged or not. Difficultly getting to speed because the gears wont switch quickly making it scary to pull out of stops or merging

On two separate occasions, documented with the dealership, while driving, the Jeep failed to accelerate and instead decelerated. On one occasion, this occurred while I was in a single lane on ramp merging onto a highway and reached approximately 45mph. On a separate occasion, I was just pulling out of my subdivision and reaching approximately 30-35 mph when the same issue occurred. Both times, I pulled the vehicle to the side of the road as best as possible, and restarted the vehicle. The vehicle often fails to turn off, as it should. The vehicle has also failed to turn on as it should. The center screen turned off for a full trip. There is only approximately 15k miles on this 2023 Jeep Wrangler. The dealership most recently had the vehicle for 6 days but could not replicate the problem in 30 miles and there were no stored error codes besides two related to the radio generated by the HVAC module and the BCM module. An arbitrator found: Although the Customer had established proof of...