-
Steering
07/01/2026
These new Jeep Wrangles came from the factory with an aluminum steering box and Jeep has made 8 new steering boxes to try to fix the "wondering" steering issue but has not made any recalls. This is a safety issue because while driving down the road if you hit the smallest of bumps the Jeep will be sent into oncoming traffic in cases. They are impossible to drive on little 2 lane roads that has a lot of semi traffic as the semis naturally put low spots on the edge of the road and cause the Jeep to jolt to the right if you don't have death grip on the steering wheel. Something needs to be done to keep Jeep accountable for yet again putting these Wrangles on the road with steering issues.
-
Electrical System
06/01/2026
While driving, the Instrument Cluster Display completely blanked out and ceased functioning. This sudden failure immediately disabled the digital speedometer, fuel gauge, engine temperature readings, oil gauge, and critical safety warning lights. In order to check my fuel levels, I have to log into an app on my phone, which is both unsafe and illegal to do while driving. The panel beeps a warning when I start my car, however I cannot see what the issue is because the display is black. Other 2020 Jeep Wranglers share this identical, well-documented cluster failure and are covered under an active recall. However, my specific VIN is currently excluded despite suffering from the exact same manufacturing defect. This issue presents an unreasonable risk to motor vehicle safety and requires immediate investigation to expand the recall scope.
-
Power Train
05/01/2026
Transmission pops out of second gear after downshifting from third. This has left me stranded in the middle of an intersection in front of oncoming traffic at least five times while struggling to get the vehicle back into second gear. This is a widely reported problem with the 2020 JL model that dealers are attempting to write-off as a transmission failsafe to avoid repairing.
-
Electrical System
07/16/2026
The contact owns a 2020 Jeep Wrangler. The contact stated that while reversing at an undisclosed speed, the instrument cluster flickered, the infotainment screen was inoperative, the vehicle shuddered, and then stalled. No warning lights were illuminated. The vehicle was taken to a dealer, where it was initially diagnosed that the auxiliary battery needed to be replaced; upon further inspection, the dealer discovered that the vehicle was equipped with a mild hybrid battery and that the battery needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 98,000.
-
Electrical System
07/11/2026
The contact owns a 2020 Jeep Wrangler. The contact stated that upon starting the vehicle, the instrument panel was inoperable. The speedometer operated as needed, but the fuel gauge and temperature gauge were inoperable, and the mileage display was not visible. The vehicle was taken to an independent mechanic who attempted to restart the instrument panel but was unsuccessful. The mechanic referenced NHTSA Campaign Number: 24V652000 (Electrical System); as a possible cause for the failure. However, after contacting the dealer, it was discovered that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 77,000.
