2021 Jeep Wrangler Complaints

The contact owned a 2021 Jeep Wrangler. The contact stated that while driving on the highway at 45 MPH, the instrument panel cluster went out and the vehicle experienced a slight loss of automotive power, and the front headlights failed, the contact was then involved in a head on collision, where the front passenger side was impacted. The vehicle came to a stop upon impact. The air bags were deployed. The vehicle was towed to a junk yard. A police report was filed. The vehicle was destroyed. The contact was seated in the passenger seat while her husband was seated in the driver seat. No individuals outside of the vehicle were reported to be injured. The contact stated that her husband had sustained injuries to his knees, neck, and back, the contact has sustained injuries to their neck and shards of glass in her face. Medical treatment was needed for the injuries. The impact of the crash was the front passenger side. The local dealer was not contacted, and the vehicle was not diagnosed....

Follow-up to complaint 11749455, same vehicle (2021 Jeep Wrangler EcoDiesel, approx. 98,300 miles). Following recall 01A (high-pressure fuel pump replacement), a diesel fuel leak was discovered at a fuel supply component by the servicing dealership. That fuel injector supply line was replaced on 07/23/2026, which I paid for under protest. Within approximately one mile of leaving the dealership, the vehicle began leaking diesel fuel heavily and was returned the same day. The dealership then identified injector O-rings as the source and replaced them; after that repair, fuel injector #1 is now leaking. This is the third distinct fuel-system leak repair on this vehicle following recall-related service, and none has resolved the condition. The vehicle was released to me in a leaking, unsafe condition after a paid repair that did not fix the leak. The failed components have been confirmed and worked on by the dealership and are available for inspection. Concern: repeated diesel fuel leaks i...

The contact owned a 2021 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the contact stated that there was an abnormal odor inside the vehicle. No warning lights were illuminated. The contact parked the vehicle and while inspecting the vehicle, the contact saw smoke coming from underneath the vehicle. The contact became aware of fire underneath the vehicle. The Fire Department arrived on the scene and extinguished the fire. The vehicle was towed to a local tow yard. The vehicle was deemed a total loss. There were no injuries sustained. The contact later received notification of NHTSA Campaign Number: 26V363000 (Steering). The manufacturer was not made aware of the failure. The failure mileage was approximately 22,890.

The contact owns a 2021 Jeep Wrangler. The contact stated that while driving at various speeds, the temperature gauge rose significantly, indicating that the engine was overheating. The coolant temperature warning light remained illuminated. The vehicle was taken to a local dealer to be diagnosed, and the contact was informed that there were metal shavings inside the engine cylinders, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage 131,000.

Component: I was driving my jeep on XXX and the power steering went out. Because this is electric over hydraulic, I couldn't even muscle the steering wheel. No lights illuminated on the dash and I don't believe the computer stored any codes. The power steering was out for less than 20 seconds. Safety risk: I almost crashed my car due to this issue and that's a safety risk to myself and others. I looked up active recalls and found NHTSA recall 26V-363. I called the dealership Casey's CDJR of [XXX]. They told me over the phone that yes, the power steering issue I experienced could be due to the active recall. The dealership visually inspected the recalled part and said it was fine and my vehicle doesn't qualify to get new parts. They then stated that if I wanted them to look into a power steering issue, it would cost me $149.95 per hour. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)