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Electrical System
05/29/2026
The contact owns a 2020 Jeep Wrangler. The contact stated that while attempting to start the vehicle, the instrument cluster went blank. The vehicle was taken to the dealer where it was diagnosed with instrument cluster failure. The contact was informed that the instrument cluster needed to be replaced. In addition, the contact was advised that the repair was required prior to the vehicle being released back to the contact. The vehicle was repaired. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 69,003.
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Steering
06/22/2026
Death Wobble. Going over 70 or under 30. Violently shakes the steering wheel and causes driver to lose control. More than once have I gone off the roadway.
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Electrical System
04/10/2026
Instrument cluster digital screen went blank. Came on next time vehicle was started and then went blank again and didn’t come back on, no longer displaying warnings, fuel level, etc.
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Electrical System
05/01/2026
The screen between the speedometer and tachometer has blanked out completely no fuel gauge no odometer nothing
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Electrical System, fuel/propulsion System
04/28/2026
On 4/28/26, my 2020 Jeep Wrangler Sahara Unlimited suffered a catastrophic high-voltage system failure, causing the vehicle to completely shut off at highway speeds on a live road. Stuck on the highway for nearly 3 hours at around rush hour blocking one lane of traffic. The dealership (Ourisman Jeep) diagnosed a failed 48V Hybrid Power Pack Unit (Part #68381513AA) under STAR Order #9575**. This sudden loss of power on the highway is a severe safety defect, and the manufacturer is refusing to cover the $3,327.94 repair or the resulting 3-week rental vehicle loss of use."
