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Power Train
07/01/2025
The PTU has failed and is causing power lose when driving.
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Power Train
07/06/2026
The contact owns a 2020 Jeep Cherokee. The contact stated that while driving 55 MPH, the message "Service 4WD" was displayed. The contact stated that the failure recurred while driving at 65 MPH on several occasions. The vehicle was taken to the dealer, where it was diagnosed with PTU failure. The contact was informed that the PTU needed to be replaced. The vehicle was not repaired. The contact associated the failure with NHTSA Campaign Number: 26V290000 (Power Train); and declined to pay for the repair fee. The manufacturer was notified of the failure and offered partial assistance in covering the cost of the repair. The failure mileage was approximately 63,000.
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Power Train
07/21/2026
The contact owns a 2020 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 26V290000 (Power Train); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the vehicle was unsafe to drive. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
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Steering
06/22/2026
Pulling into gas station and power steering went out when pulling in, almost hit pump. Not only did it now need a new power steering rack but the clock spring had to be replaced to program it
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Power Train
12/31/1969
Service 4wd light came on and lost 4wd. Took to dealer I purchased from and was told I had a PTU failure. My extended warranty through ford would cover but jeep will not sell the parts. Apparently my jeep is not in the recall for the last 10 years of ptu failures. It failed by 50000 miles but a month after the manufacture date 5 year mark
