2019 Jeep Cherokee Complaints

  • Power Train, unknown Or Other 07/28/2026

    Power Transfer Unit failure failed. Warning light of "4WD SERVICE" came up. Part is not available anywhere, and is on backorder until at least September.

  • Power Train 05/10/2026

    On May 10, 2026, my SVC 4WD light came on, then went away after a few minutes. A few weeks later, my vehicle started making a loud roaring, growling, and humming noise, then it went away followed by the SVC 4WD light came back on. While driving around 50–60 MPH, the vehicle became very unstable. It suddenly pulled from left to right before I was able to regain control. Thankfully, traffic was light and the weather was clear, or it could have been much worse. A couple repair shops scanned the vehicle and found this trouble code: DTC C14A7-97 – PTU motor: component/system operation obstructed or blocked. Although my vehicle is equipped with the single-speed PTU and is not included in recalls 25V-011 and 26V-290, it experienced similar warning signs and loss of vehicle control associated with the PTU. I believe this failure should be investigated because it presents a comparable safety risk.

  • Power Train 11/30/2025

    unable to go into 4wd, loss of park function

  • Power Train 06/09/1992

    This specific jeep should have been recalled with all the other 2019 jeep cherokees, my transfer case failed as well causing the differential to fail, there's so many people trying to get those 2 parts it was 1 year before I got my jeep back, my jeep is a 2019 jeep cherokee latitude plus, barley made 96k miles before failure, exact same issue as all recalled jeeps, spent 8k for repairs just for it to happen again in 96k miles, because there's no recalls no change to the part and how its built , that is case in its self for a recall

  • Power Train 06/25/2026

    Subject: Safety Complaint – Jeep Cherokee PTU Failure Not Included in Recall 40D (NHTSA 26V-290) I am submitting this complaint regarding a safety issue with my 2019 Jeep Cherokee (3.2L V6, ~86,000 miles). My vehicle is experiencing symptoms that closely match those described in Recall 40D (NHTSA 26V-290) and 01c (NHTSA 25V-011), however my VIN is not included in the recall. During low-speed turns, the vehicle behaves as if the four-wheel-drive system is locked. The drivetrain binds and the vehicle jerks, hops, or “skips” through turns. This affects control and creates safety concerns, especially in traffic and parking situations. An independent third-party mechanic has inspected the vehicle and diagnosed a failure of the Power Transfer Unit (PTU). This aligns directly with the defect described in Recall 40D. Symptoms include: Drivetrain binding during turns Jerking/hopping when cornering Sensation of locked differential or 4WD system Abnormal driveline behavior consistent with PT...

Next Page

View Complaints for Other Jeep Cherokee Years