2022 Infiniti QX50 Complaints

As I was entering the freeway, the car was hit by an object which came flying at the vehicle from the adjacent lane. The impact of the object hitting the front bumper of the vehicle caused the hood "airbags" (pedestrian actuator system) to deploy. With the deployment of the hood airbag the hood opened from the back and would not close back up as force of the airbags broke the hinges on the hood. For three days I searched for someone who could fix the vehicle, but no one knew how to do it. Finally, an Infiniti certified collision shop took the vehicle in but advised me they also did not ever repair such issue and would have to receive on-phone training from Infiniti. I proceeded to call Infiniti and file a consumer's report. My car sat in the shop for 3 months as I was told the parts were not available for repairing the vehicle. Finally, the car was completed and returned to me Nov 20. There is a warning light inside vehicle that hood is open. Some of the car's inside lights are not wor...

A fire spontaneously ignited while the vehicle was turned off and parked in the owner's garage. The fire apparently started in the vehicle's infotainment system. The fire melted all electrical components of the infotainment system and spread throughout the vehicle to the driver and front passenger seats and the front console and dash of the car. Large amounts of soot and debris were deposited throughout the interior of the vehicle. Fortunately, no one was present in the vehicle during the explosion and fire. However, our family was inside the house attached to the garage where the vehicle explosion/fire took place. I immediately contacted the Fire Department when I discovered the fire, and they quickly disconnected the battery and moved the vehicle from the garage. The vehicle was towed to the INFINITI dealership on Burnet Road in Austin, TX where the vehicle is currently located. My insurance carrier, Progressive, inspected the vehicle and determined it to be a total loss. I contac...

While driving the car flashed a red light on the top of the instrument panel, then the car violently stopped in the middle of the road. There were cars behind me, thankfully far enough back they were able to stop and not hit me. The dealership could not find any codes to diagnose the problem. A regional engineer did look at the car and replaced what they think is the issue. No warnings or indications given until the incident occurred.

The contact owns a 2022 Infiniti QX50. The contact stated that while driving at an undisclosed speed, the navigation system became inoperable and inadvertently powered off independently. The contact also stated that the backup prevention camera became inoperable, and she backed into another vehicle. The ABS malfunctioned with the ABS warning light illuminated. The vehicle was taken to the dealer; however, the dealer had not yet diagnosed the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 19,999.

My sunroof exploded while driving. The sunroof is a panoramic sunroof and only the first section of the roof exploded. I was driving on the interstate on (I-55 South) headed to New Orleans when this happened. The glass exploded and came in the vehicle while we were driving. It was raining at the time as well and we got soak and wet from the rain entering the vehicle. The vehicle was taken to the dealership on 4/17/2023. The service department at the dealership inspected the vehicle and stated it was considered roadway hazard (a rock hit the sunroof) and shattered the glass. I never received any warning lights, messages related to the sunroof. To my knowledge, it is unknown what caused the sunroof to explode.