2020 Infiniti QX50 Complaints

I am a [XXX] woman who purchased my first vehicle on December 6, 2024, with 43,000 miles. I have driven fewer than 20,000 miles since purchase, and the vehicle currently has approximately 62,000 miles. Until January 19, 2026, I experienced no issues. I have properly maintained the vehicle and followed all recommended service guidelines. I completed three oil changes during my ownership, averaging approximately every 8,500 miles. Two oil changes were performed by a licensed mechanic, and the most recent oil change and inspection were completed on November 29, 2025 at Legend Infiniti. I have receipts for all services. On January 19, 2026, while driving approximately 65 mph on a four-lane highway in Long Island, the vehicle suddenly went into limp mode and dropped to about 10 mph without warning. This created an extremely dangerous situation with a serious risk of collision. I first brought the vehicle to my mechanic, who advised me to take it to an authorized Infiniti dealership due...

The contact owns a 2020 Infiniti QX50. The contact stated that the vehicle was repaired under NHTSA Campaign: 25V437000 (Engine and Engine Cooling) however, other failures occurred. The contact stated that after the vehicle was dropped off by the local dealer, the front passenger’s side tire deflated. The vehicle was taken to a local dealer, where it was repaired. The contact stated that the underbody shield of the engine guard had detached, allowing road debris to enter the hood. In addition, the contact stated that while attempting to start the vehicle, the vehicle failed to start as intended, with a rattling sound coming from the engine. The vehicle was towed to a local dealer, where the vehicle was lost and misplaced. The manufacturer was made aware of the failure. The failure mileage was approximately 51,000.

The contact owns a 2020 Infiniti QX50. The contact received notification of NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling). The local dealer was contacted to schedule an appointment, and it was confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was called, but the call was disconnected. The contact had not experienced a failure.

RECIEVE 5 RECALL NOTICE BUT DEALER WILL NOT LOOK INTO THE RECALL. DEALER IS INFINITI OF FIFE IN TACOMA WASHINGTON. MY CONCERN IS THAT THE VEHICLE BREAKDOWN AND THEY SAID IT'S NORMAL WEAR AND TEAR HOW CAN I PROVE THAT.

VEHICLE : IMNFINITI QX50 YEAR: 2020 LOCATION : PUERTO RICO My Infiniti QX50 has an active engine recall by VIN In 2023 the Infiniti dealer in San Juan PR documented oil sludge in the engine and performed and engine flush and internal treatment . The vehicle was returned to service and was not declare unsafe In 2024 , the same Infiniti dealer performed maintenance and again returned the vehicle to service without restriction The vehicle has now develop internal engine damage . The dealer is denying recall coverage , stating the damage is due to oil sludge and alleged lack of maintenance . The denial is inconsistent with service history , as the sludge was documented and treated while the vehicle was under dealer maintenance , and dealer performed maintenance continued after that finding. Additionally , Infiniti Consumer Affair stated they cannot assist because the vehicle is in Puerto Rico. I am concerned about federal safety recall. not being honored in US territo...