2022 Infiniti QX50 Complaints

In reference to the recall R2582 and NHTSA recall 25V-437. I had made an appointment for an engine inspection for my 2022 Infiniti QX50 for August 15, 2025. I delivered my vehicle to the dealership at 7:00 am and was called by the dealership at 8:13 am and was told that they were told by Infiniti not to inspect my vehicle. They asked me to come and get it. They noted on the invoice that the recall was suspended by Infiniti on August 7,2025. No work was performed. The public notice of the suspension was for August 18, 2025.

Multiple electronic and sensor issues with the display screens and infotainment center. Time/time zone change from 12-hour format to military time off and on sometimes multiple times a day. Dash board routinely goes black and not displaying any information. HUD proximity alerts continually go off/flashing when no vehicles are around, tagging the same areas on a specific street that was empty. The sensor system engages the braking system after a faulty proximity alert or a vehicle is outside the normal range. Navigation system map blacking out Inability to disconnect Bluetooth calls using the steering wheel end button and the end button on the screen. The infotainment screen would not respond to menu button for the audio and climate control nor could you access it through the touchscreen menu. The radio would stop working randomly. I had to go to the dealership to get this corrected it would not restart on its own even if it was left overnight. The audio button also would not work. The...

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The car completely stalled while going uphill. It restarted a few minutes after. I received 3 email notifications from Infiniti stating that my engine may have an emission control system malfunction. I took the car into the Infiniti dealership. They stated that the vehicle test was driven for 24 miles. Could not duplicate customers concern and is not stalling when going up hills. Scanned for codes and found multiple past codes. Drove until moniters were set. Rechecked for codes and no codes were found. No further action required, working as factory intent and design. Called Infiniti consumer affairs who stated that they could do nothing else too detect what is wrong with the car.

The contact owns a 2022 Infiniti QX50. The contact stated while driving from a complete stop, the engine made an abnormal knocking sound. There was no warning light illuminated. The contact stated that the failure had been recurring intermittently while driving from a complete stop. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 3,000.