2011 Ford Focus Complaints

The contact owns a 2011 Ford Forcus. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. No warning lights were illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with a failed power steering pump. The contact was informed that the power steering pump needed to be replaced. The vehicle was repaired. The failure reoccurred. The contact stated that the failure was persistent. In addition, the vehicle was towed to two independent mechanics multiple times for the same failure within the two years. The contact referenced an unknown recall which had a similar failure description, however the contact's VIN was not associated. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 150,000.

The contact owns a 2011 Ford Focus. The contact stated that while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction and instead turned in the opposite direction. The vehicle was taken to an independent mechanic where it was diagnosed with a failed steering column. The contact was informed that the steering column needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure. The contact was advised that the parts to repair the vehicle were discontinued. In addition, the contact was informed that the aftermarket parts were not available. The manufacturer was not made aware of the failure. The failure mileage was approximately 19,000.

I hit an animal in my way to work as I reported the accident to my insurance company they were going to cover the parts and have it towed to my choice as it was however the professional car shop wasn't able to fix the anti theft that caused my car to not turn over as I was then told to take it to the nearest Ford dealer to get it reprogrammed to the original status I was told that it would cost more to fix the problem then what my car was purchased for so my insurance company claimed a total loss of the vehicle, Oliver Ford Lincoln Mercury in Plymouth Indiana sold me a lemon as I was a customer to them for over 8 yrs and covid came in the middle of my lease being up on 2017 Ford fusion I asked if I could purchase my lease vehicle but was refused and told no because I was collecting unemployment benefits but for the last year and half I paid my car note out of my unemployment benefits money each month but they didn't seem to accept my money then, I have always been a Ford customer and d...

I did not crash the vehicle I bought it preowned

My car made grinding sounds when turning the steering wheel. My mechanic found a leak on Power Steering Pump & replaced it. My car has only 48,800 miles & there's a recall for Ford Trucks with the same problem.