-
Service Brakes
04/29/2022
Had a car stop suddenly in front of me and I had to apply the brakes hard. The ABS system made a strange sound and the pedal went to the floor. I missed the car in front of me, but now my brakes aren't working properly and there is fluid all over the ABS module assembly.
-
Service Brakes
02/03/2022
The contact owned a 2006 Ford Focus. The contact stated that while driving at 20 MPH and depressing the brake pedal, the vehicle failed to stop and as a result, the contact rear-ended another vehicle. The contact mentioned that when he would depress the brake pedal the faster the vehicle increased in speed. The air bag failed to deploy. The contact’s face was covered in blood, shoulder and hip injuries. The contact received medical attention via ambulance to the hospital. The other driver did not sustain any known injuries. A police report was not filed. The vehicle was towed to a tow yard. The vehicle was destroyed. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000. The VIN was not available
-
Power Train, unknown Or Other
02/14/2022
Console transmission shift lever detents not noticeable in any positon including Park (mushy shifter) and I am unable to remove ignition key in any position, on, off or lock. Therefore the car can be easily stolen by anyone (minor or adult) by simply breaking the window, reaching the unlock and driving off. Shifter, steering column, and key removal malfunction.
-
Electrical System
01/14/2021
The contact owns a 2007 Ford Focus. The contact stated that the key ceased in the ignition when the vehicle was turned off. The vehicle was not taken to the dealer to be diagnosed nor repaired. The contact took the vehicle to a certified mechanic who replaced the ignition switch. The key fob was replaced however, the failure persisted. The manufacturer was made aware of the failure. The contact was informed that the Vin was not under recall. The manufacturer referred the contact to the NHTSA for assistance. The approximate failure mileage was 195,000.
-
Suspension
05/24/2021
Noticed small hole in front control arm while servicing brakes. Stamped sheet metal control arm rusted through and was failing. Very poor designe that was discontinued for apparent reasons the following model year.