2020 Ford F-450 Complaints

The contact owns a 2020 Ford F-450. The contact received notification of NHTSA Campaign Number: 24V957000 (FUEL SYSTEM, DIESEL); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owned a 2020 Ford F-450. The contact stated that while driving at 60 MPH, the steering wheel failed to steer in the intended direction. No warning lights were illuminated. The contact stated that the vehicle had driven independently sideways and then into a deep ditch before coming to a stop. In addition, the contact stated that the vehicle was uncontrollable. The vehicle was towed to a local tow yard. The vehicle was condemned as a total loss by the insurance company. The contact was unconscious and transferred to the local hospital. The contact sustained six broken ribs, a punctured left lung and a hematoma in the left leg. In addition, the contact had to have emergency surgery to remove the hematoma. The contact was receiving continued medical treatment due to the injuries. The contact stated a Police report was filed. The contact later received a recall notification: NHTSA Campaign Number: 25V626000 (Steering) however the parts were not available. The manufacturer was...

The contact owns a 2020 Ford F-450 The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Vehicle caught fire. Fire in the engine compartment after heavy fuel smell/odor.

The contact owns a 2020 Ford F-450. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel). The contact stated that while hauling an RV at 65 MPH, with the cruise control feature activated, the message that the "Engine has Stopped - Pull Over Immediately" was displayed, and the vehicle stalled. The vehicle was steered to the side of the road, and the contact attempted to restart the vehicle. The contact stated that the engine was turning over however, the vehicle failed to start. The vehicle was towed to a dealer to be diagnosed, and the dealer retrieved DTC: P0087. Additionally, there were metal shavings found in the fuel system. The contact was informed that the fuel pump and the entire fuel system needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 104,717.