2020 Ford F-450 Complaints

The contact owns a 2020 Ford F-450. The contact stated that after starting the vehicle, the engine ran for several minutes before the vehicle independently shut off. No warning lights were illuminated. The contact attempted to restart the vehicle however, the vehicle failed to start. The vehicle was towed to the residence. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact referenced NHTSA Campaign Number: 24V957000 (FUEL SYSTEM, DIESEL) as probable cause for the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 184,000.

The contact owns a 2020 Ford F-450. The contact stated that while driving 60 MPH, there was an abnormal knocking sound coming from the vehicle, with the "Reduced Engine Power" message displayed on the instrument panel. The contact pulled over to the shoulder of the highway, and the vehicle shut off. The contact stated that the vehicle failed to restart after several attempts. Due to the failure, the vehicle was towed to a dealer where a diagnostic test was performed, and it was determined that the high-pressure fuel pump had failed. The contact was informed that the entire fuel system needed to be replaced. The contact then received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and informed the contact that the remedy for the recall was a software update. The contact was informed that due to the fuel pump failure, the vehicle was no longer qualified fo...

The contact owns a 2020 Ford F-450. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The contact stated that while starting, the "Low Fuel Pressure" message was displayed. The contact stated that while driving at an undisclosed speed, the vehicle lost power. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the fuel filter had exploded and needed to be replaced. The vehicle was then towed to a dealer where it was diagnosed and determined that the fuel system was contaminated with metal and that the entire fuel system needed to be flushed and replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 103,000. VIN tool confirms parts not available.

The contact owns a 2020 Ford F-450. The contact stated while driving 70 MPH, the vehicle vibrated and the vehicle briefly lost motive power. The vehicle returned to normal functionality once the accelerator pedal was depressed. The vehicle was taken to the dealer, who diagnosed a failure with the power train control module (PCM). The vehicle was repaired, but the failure reoccurred. The vehicle was taken to another dealer, who diagnosed that cylinder #4 had failed, and there was a misfire in cylinders #3 and #5. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure but informed the contact that the VIN was not under recall for the failure. A case was opened with the manufacturer. The failure mileage was approximately 87,000.

The vehicle is experiencing very erratic shifts between gears. The transmission is slingshot shifting in all gears between 3rd through 6th. If this continues it will undoubtedly blow the transmission out. I work with this truck every day and if it blows it will very likely cause a very big safety hazard as I would very possibly have a load on my trailer and this could force me out of my lane. There is a ford customer satisfaction program number of 21B03 that directly applies to this issue but as of yet they are not approving the fix for it. There is also another safety recall on this truck number 22S22. That also covers this issue we are experiencing.