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Power Train
10/15/2017
DRIVE LINE VIBRATION SIMILAR TO FORD RECAL #17S08
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Electrical System, structure
04/06/2019
I HAVE A 2017 FORD SUPER DUTY F450 PLATINUM. MULTIPLE TIME THE TAILGATE HAS DROPPED O ITS OWN WHILE IM DRIVING THE TRUCK. KEYS ARE RESTING IN CONSOLE NOT TOUCHING RELEASE BUTTON AND DROPS ON ITS OWN. HAVE CHECKED AND DOUBLED CHECKED CLOSING FIRMLY. STILL OPENS INTERMITTENTLY. I HAVE HAD MULTIPLE WITNESSES WATCH IT HAPPEN. IT HAS NOW HAPPENED WHEN TOWING AND DESTROYED THE TAILGATE AND COULD OF CAUSED AND ACCIDENT.
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Structure
01/31/2019
BROUGHT MY TRUCK INTO THE FORD DEALERSHIP BECAUSE THE DOOR WAS NOT LATCHING CLOSED AT ALL. THE TRUCK IS STILL UNDER WARRANTY AND HAS LESS THAN 20K MILES. LATER THAT DAY THE DEALERSHIP CALLED AND TOLD ME THE TRUCK WAS FIXED AND READY TO BE PICKED UP. LESS THAN 48 HOURS LATER THE LATCH AGAIN WOULD NOT WORK. I DROVE THE TRUCK BACK TO THE DEALERSHIP WHILE HOLDING THE DOOR CLOSED WITH ONE HAND SO IT WOULDN'T FLY OPEN IN TRAFFIC. THEY AGAIN SAID IT WOULD BE FIXED AND THEY TOLD ME I WAS GIVING THEM 'ATTITUDE' BECAUSE I WAS UPSET THAT IT DIDN'T GET FIXED THE FIRST TIME. ONCE I GOT HOME I CALLED ANOTHER DEALERSHIP AND THEY INFORMED ME THAT THERE WAS ACTUALLY A RECALL FOR THIS EXACT ISSUE. MY BIGGEST GRIPE IS THAT THE FIRST DEALERSHIP NEVER INFORMED ME OF A KNOWN SAFETY ISSUE WITH MY VEHICLE AFTER BRINGING IT IN TWO TIMES WITHIN A THREE DAY PERIOD. I FOUND IT TO BE ALARMING THAT THEY WOULD SEND ME BACK OUT ON THE ROAD WITHOUT FIXING OR EVEN INFORMING ME ABOUT THIS POTENTIAL HAZARD RECA...
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Power Train
05/30/2018
TL* THE CONTACT OWNS A 2017 FORD F-450. WHILE DRIVING AT HIGHWAY SPEEDS, THE VEHICLE SHOOK ABNORMALLY WITH A STRONG VIBRATION. THE CONTACT SLOWLY DECELERATED AS THE DRIVESHAFT FRACTURED OUTWARD FROM THE LEFT TO THE RIGHT SIDE. ALSO, THE TRANSMISSION HOUSING BECAME CRACKED AND THE VEHICLE WAS UNABLE TO BE DRIVEN. THE VEHICLE WAS TOWED TO HIXSON FORD OF MONROE (6300 FRONTAGE RD, MONROE, LA 71202, (318) 388-3300) AND THE CONTACT WAS INFORMED THAT THE WARRANTY WOULD NOT COVER THE REPAIR BECAUSE THE VEHICLE HAD BEEN MODIFIED. THE DEALER DID NOT PROVIDE A SPECIFIC DIAGNOSIS TO REPAIR THE VEHICLE. THE VEHICLE WAS THEN TOWED TO JPS FORD (224 GAP FARMS ROAD, ARCADIA, LA 71001, (318) 263-2084) WHERE IT WAS DIAGNOSED THAT THE TRANSFER CASE NEEDED TO BE REPLACED AND A NEW DRIVE LINE NEEDED TO BE INSTALLED. THE MANUFACTURER AND HIXSON FORD INDICATED THAT THE VEHICLE WAS EXCLUDED FROM MANUFACTURER RECALL NUMBER: 17S108 CONCERNING THE EXCLUSION OF THE 450 AND 550 MODELS, ALTHOUGH THE CONTACT EXPERIEN...
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Structure, latches/locks/linkages
01/02/2018
TL* THE CONTACT OWNS A 2007 FORD F-450. WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE FRONT AND REAR DRIVER'S SIDE AND THE REAR PASSENGER DOOR FAILED TO LOCK WHEN THE TEMPERATURE GOT COLD. THE CONTACT CALLED SIEMANS FORD AT (269) 465-5344 (LOCATED AT 8961 RED ARROW HWY, BRIDGMAN, MI 49106) AND WAS INFORMED THAT THERE WAS NO REMEDY FOR THE VEHICLE DOORS. THE MANUFACTURER STATED THAT THEY KNEW ABOUT THE FAILURE AND THERE WAS NO REMEDY TO KEEP THE MOISTURE OUT. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.