2017 Ford F-450 Complaints

Tailgate opens in transit and allows contents of bed to fall out of vehicle causing issues for drivers behind truck

The contact owns a 2017 Ford F-450. The contact received notification of NHTSA Campaign Number: 22V087000 (Structure, Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The vehicle air bag dash light warning lamp started to periodically come on and stay on, when it should have been off after the initial start cycle. When the air bag light is on, it reflects a defect in the system. Vehicle is not safe to drive with malfunctioning air bag system. The vehicle has a warranty on safety issues until 60,000 miles. We have confirmation of the issue in writing with Seth Wadley Ford dated March 12, 2020 with mileage recorded as 48,444. The service order number is 323328. It was again noted at Seth Wadley Ford dated July 6, 2020 with mileage recorded as 51,064. The service order number is 331898. Ford Motor Co. opened a case CAS-29479403. January 26, 2021 vehicle was dropped off at Seth Wadley Ford for repair. Ford Motor Co agreed to pay for the repair. The vehicle was in the shop until March 22, 2021. Service invoice number 348793 shows replacement of module, wiring asy main, sensor asy air bag, module seat heater control, and module seat heater control...

The contact owns a 2017 Ford F-450. The contact stated that while driving approximately 70 MPH, there was an abnormal vibration and the driveshaft snapped. There were no warning lights illuminated. The vehicle was towed to the residence. The contact called the local dealer but the vehicle was not diagnosed or repaired. The contact called another local dealer, Cronin Ford (10700 New Haven Rd, Harrison, OH 45030, (513) 367-5300) but the vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 17V212000 (Power Train). The manufacturer was notified and referred the contact to the NHTSA. The failure mileage was approximately 102,000.

Tailgate opens unexpectedly while vehicle is in motion. This has happened repeatedly over the past 12 months. After confirming that the tailgate was not inadvertently left open or opened while the vehicle was moving, we realized that the problem was internal. We could not find a cause of the problem with the tailgate opening. It caused damage to the tailgate and the towed fifth wheel. Cargo items stored in the truck bed (under the tonneau cover) have fallen out onto the road when the tailgate opens unexpectedly. This could have caused a major accident or death. I believe this truck has an electric tailgate latch release switch in the tailgate handle and I'm not sure whether this is a possible cause. We took the truck to the Ford dealer who advised that the tailgate was not covered by any recall or warranty other than the extended warranty we purchased, for which we had to pay a deductible. The Ford dealer is also denying any responsibility for damage to the tailgate itself, damage to...