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Lane Departure, forward Collision Avoidance
04/20/2026
I took my explorer in on 4-20-2026 for routine maintenance. The ford dealership perform a IPMA update. In the result the update fail and cause front, rear cameras, blind spot, lane assist, front collision, and parking sensors to fail and not work. The dealership informed they contacted ford headquarters but they have no ETA on a solution. The dearlership allowed me to leave in the vehicle that I felt very unsafe in. I have call ford headquarters and filed a complaint 5-18-2026. Still no update to the solution.
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Electrical System, engine, fuel/propulsion System
06/22/2026
I am reporting a severe safety hazard regarding an immediate, drastic increase in fuel consumption and erratic fuel range calculations following a manufacturer recall repair. My 2025 Ford Explorer ST-Line was operating perfectly until a Ford Mobile Service technician performed safety recall 26S21 (IPMA Reset). According to official Ford manufacturer specifications, this SUV has an expected driving range of up to 501 miles on a full 17.9-gallon tank of fuel. However, immediately following this software update, the vehicle's total driving range drastically dropped. On a 100% full tank of gasoline, the dashboard's "Distance to Empty" (DTE) display now only reads 316 miles left to empty—nearly 200 miles below the manufacturer's expected capability. Furthermore, during a subsequent continuous, short 1.8-mile drive near my residence with no stop-and-go traffic, the DTE display rapidly plummeted from 15 miles down to 5 miles remaining, dropping visibly every two seconds. The vehicle is ph...
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Steering
05/20/2026
Bought my vehicle from a dealership advertised as Ford gold certified. Immediately after taking delivery of the car, the steering had an issue. Above ~30 mph the steering wheel does not reliably return to center on it's own. Forcing the driver to manually re-center the wheel. Meaning that if I take my hands off the wheel while turning, the car continues turning in that directly. Brought to the dealership immediately for servicing to fix the issue. They replaced several major components including the steering rack only to find that the issue persists. Despite all of the failed repair attempts, ford is now refusing to continue attempting to repair as they claim it's normal driving characteristics. It is not. I've driven other similar models that do not do this.
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Service Brakes
06/12/2026
Deputy driving the vehicle reported to Fleet of Little to no power brake assist. Fleet found ABS fault codes C0020:64:68 present and sent to the dealer. Dealer is reporting back of possible ABS HCU fault.
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Structure
09/08/2025
The tailgate on the vehicle has experienced repeated misalignment issues. The first occurrence happened at 811 miles. The vehicle was taken to the dealer, and the body shop performed adjustments to correct the alignment. Approximately nine months later, at around 7,500 miles, the tailgate became misaligned again. The vehicle is currently undergoing another adjustment under warranty to address the same issue. This repeated condition raises concern about the integrity and durability of the tailgate alignment and related components. Improper alignment could potentially affect the secure closure of the tailgate and may pose a safety risk if it were to open unexpectedly or fail to latch properly while driving.
