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Power Train
07/14/2026
The vehicle has been failing shifting. There is something from with failure to shift. The vehicle won’t accelerate, and slows down in the middle of traffic and the truck has no other problem. I’ve only have it for 3 years with no problems. But this is a big safety issue while driving
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Fuel/propulsion System
07/09/2026
I was traveling on an 8 hour drive after just getting a new battery and fresh oil change, I also had a full diagnostic ran the week before travel and no issues were found in my vehicle. When we arrived at our destination we stopped 1 final time and attempted to start our vehicle to go to dinner and the car would not turn over. There were not any warning lamps or messages that appeared. We used roadside assistance to tow it to the [XXX] dealership and they ran another full diagnostic that showed "replace fuel pump and fuel pump driver". When I called my local dealer back home, Evansville Ford ([XXX]) they pulled the previous week diagnostic and confirmed nothing showed up regarding the fuel pump at that time. 1 week later is when we had it in [XXX], and the fuel pump failed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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Power Train, service Brakes
06/27/2026
The contact owns a 2021 Ford Explorer. The contact stated that while driving at approximately 35 MPH down a hill, the engine and powertrain were resistant when the brakes were applied. No warning lights illuminated. A mobile mechanic was sent by a local dealer to inspect the vehicle. The mechanic determined that the failure was due to the transfer case but was not related to NHTSA Campaign Number: 26V402000 (Power Train). After test driving the vehicle, the mobile mechanic determined that the vehicle was unsafe to drive. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the local dealer. The failure mileage was approximately 89,200.
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Unknown Or Other
07/07/2026
The dash near the windshield driver side is coming undone out of the dash.
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Power Train
06/20/2026
Was driving down the interstate and the vehicle started making an awful noise and dash lights went crazy with cannot shift to park error on dash. We pulled over asap and shifted to park and went to exit vehicle and the car tried to roll off and wouldn’t engage in park and has since done this same thing 2 more times. Ford says there’s a recall and the software and parts won’t be available until may of 2027 I do not think this vehicle is safe to drive
