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Power Train
07/15/2026
The contact owns a 2020 Ford Explorer. The contact stated that while driving 70 MPH, the transmission unexpectedly shifted to park(P). The transmission was inoperable after the failure. The vehicle was towed to the dealer and was diagnosed with transmission failure. The vehicle was not yet repaired. The contact associated the failure with NHTSA Campaign number: 26V402000 (Power Train). The dealer informed the contact that the vehicle could be repaired out of pocket because the part was not yet available, and then to submit documents for reimbursement after the part became available. The manufacturer was made aware of the failure. The failure mileage was approximately 114,000.
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Power Train
07/12/2026
While operating the vehicle it is jerking like the parking brake is activating or jerking transitioning from first and second gear. Received an alert: The powertrain control system has detected a transmission fluid over temperature condition. The engine continues to operate at a reduced power level.
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Engine And Engine Cooling
05/09/2026
The contact owns a 2020 Ford Explorer. The contact stated that while driving approximately 85 MPH, there was an abnormal popping and grinding sound coming from underneath the vehicle. The contact pulled over to the side of the road and became aware that the flex pipe with a part of the catalytic converter attached was touching the ground. The vehicle was towed to a dealer, where it was diagnosed and it was determined that the catalytic converter had sheared off in half, and the left side of the catalytic converter needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 85,000. The VIN was not available.
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Power Train
07/07/2026
The contact owns a 2020 Ford Explorer. The contact stated that while driving 55 MPH, the transmission unexpectedly downshifted and failed to shift properly. The contact stated that the failure was a recurring failure. The dealer was contacted, and the vehicle was diagnosed with transmission failure. The vehicle was not repaired because parts for the repair were not available. The contact associated the failure with NHTSA Campaign Number: 26V402000 (Power Train). The manufacturer was made aware of the failure. The failure mileage was approximately 116,781.
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Power Train
07/10/2026
The contact owns a 2020 Ford Explorer. The contact stated that while his daughter was depressing the accelerator pedal to drive from a stop, the vehicle failed to respond, and the transmission failed to properly shift to the next gear and the vehicle went into LIMP Mode. An independent mechanic was contacted. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was out of warranty. The approximate failure mileage was 127,000.
