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Power Train
09/22/2020
MY VEHICLE HAS BEEN SUFFERING A RADEK TRANSMISSION AND POWER TRAIN ISSUES AND I AM I AM TOLD THAT I WILL NEED TO REPLACE IT. AS WELL WHEN I LOOKED UP THE RECALL FOR THIS VEHICLE UNDER GENERAL YEAR AND MODEL IT DOES COME UP THAT THE TRANSMISSION IS UP FOR RECALL HOWEVER WHEN I TYPED THE PARTICULAR VAN AND AT STATED ON YOUR WEBSITE THERE ARE NO OUTSTANDING RECALLS AGAIN CONFLICTING WITH THE FACT THAT THE RECALLS ON TRANSMISSIONS HAVE BEEN NOTED AND NOTEWORTHY IN PREVIOUS C 2011 EXPLORERS SUCH AS MY OWN. PLEASE ADVISE AND LET ME KNOW IF IT IS COVERED BEFORE MY TRANSMISSION GIVES UP COMPLETELY THANK YOU SO MUCH FOR YOUR ATTENTION. MY VEHICLE BOTH HAS A TENDENCY TO JUMP YOURS AS WELL AS IDLE HIGH AND TRANSMISSION FLUID IS PROPER AND IN GOOD CONDITION PLEASE HELP ME.
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Power Train
06/18/2020
WHEN I DRIVE THE ABS LIGHT COMES ON, THE BREAK SYSTEM LIGHT, ENGINE LIGHT, AND AIR BAG LIGHT ALL CAME ON AT THE SAME TIME AND THE RADIO WILL SHUT OFF ALONG WITH ALL THE DASHBOARD LIGHTS. WHEN I DRIVE SOMETIMES THE CAR WILL STOP CATCHING GEAR AND STOP ACCELERATING RANDOMLY. THE VEHICLE FAILS TO ACCELERATE AT ALL SPEEDS. THE TRANSMISSION HAS BEEN REPLACED AND WE WERE TOLD THE PCM WAS BURNT OUT AND UNREPAIRABLE AND FORD HAS THE PRODUCT ON BACK ORDER AND DOESN'T KNOW WHEN IT WILL BE AVAILABLE. *TR
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Power Train
08/01/2016
TL* THE CONTACT OWNS A 2010 FORD EXPLORER. WHEN THE VEHICLE WAS ENGAGED IN PARK, THE KEY BECAME STUCK INSIDE THE IGNITION. THE CONTACT MENTIONED THAT HE MANUALLY PUSHED A PIN IN THE SHIFTER TO REMOVE THE KEY. THE CONTACT ALSO MENTIONED THAT THE GEAR WAS ABLE TO BE REMOVED OUT OF PARK WITHOUT THE KEY BEING IN THE IGNITION. THE VEHICLE WAS TAKEN TO SHULTS FORD LINCOLN (10401 PERRY HWY, WEXFORD, PA 15090, (724) 934-2388) WHERE THE CONTACT WAS INFORMED THAT THE SHIFTER NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR REPAIRS. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 127,000.
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Power Train
02/04/2019
TL* THE CONTACT OWNS A 2010 FORD EXPLORER. WHILE THE VEHICLE WAS UNDERGOING AN OIL CHANGE AT CHUCK COLVIN AUTO CENTER (1925 OR-99W, MCMINNVILLE, OR 97128, (800) 223-5099), THE CONTACT WAS INFORMED THAT THE REAR DIFFERENTIAL WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS CURRENTLY AT THE SAME DEALER AWAITING REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 38,200.
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Power Train, service Brakes, engine
08/16/2018
AUGUST 16, 2018 I HAD AN ACCIDENT AS A RESULT OF MY 2010 FORD EXPLORER ACCELERATING WHILE MY FOOT WAS ON THE BRAKE. I WAS ALMOST COMPLETELY STOPPED AND OUT OF NO WHERE MY VEHICLE SURGED FORWARD SO FAST. THE SOUND COMING FROM THE ENGINE WAS EXTREMELY LOUD. MY DAUGHTER HAD UNBUCKLED HER SEAT BELT SINCE WE WERE ALL BUT STOPPED AND HIT HER HEAD ON IMPACT. MY VEHICLE ACCELERATED VERY FAST AND HIT THE REAR END OF A LARGE YUKON TRUCK WHICH WAS PARKED IN FRONT OF ME. THE YUKON THEN WAS PUSHED FORWARD AND BROAD SIDED AN OLDER TRUCK WHICH WAS PARKED AT A GAS PUMP. THIS WAS ALL A VERY DANGEROUS SITUATION. I WAS ATTEMPTING TO PARK ON THE SIDE PARKING LOT OF A STORE. MY VEHICLE WAS ALMOST STOPPED, WITH MY FOOT ON THE BRAKE. I HAD TO ALMOST STAND ON THE BRAKES WITH BRAKES NOT RESPONDING. *TR
