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Structure
07/07/2016
2009 FORD EXPLORER REAR WINDOW HINGE BROKE, CAUSING THE WINDOW GLASS TO DROP. I WAS AT THE REAR OF THE VEHICLE, PUSHED THE WINDOW RELEASE BUTTON, WINDOW STARTED TO OPEN, THEN THE HINGE GAVE OUT. WAS ABLE TO CATCH WITH RIGHT HAND, PINNING MY WRIST AGAINST THE GLASS AND REAR HATCH. I SEE A SIMILAR SAFETY RECALL 04S20 WAS ISSUED FOR 2002 - 2005 VEHICLES FOR THE SAME ISSUE, SAME HINGE BEING USED ON MY 2009.
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Air Bags, seat Belts
03/25/2015
TL* THE CONTACT OWNED A 2009 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE UNEXPECTEDLY TRAVELED OFF THE ROAD AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY AND THE FRONT DRIVER'S SEAT BELT BUCKLE FAILED TO LOCK PROPERLY. THE DRIVER SUFFERED A FRACTURED RIB, BRUISED LUNG, AND A BROKEN TOOTH. IN ADDITION, THE CONTACT SUSTAINED AN INJURY TO THE FOREHEAD. MEDICAL ATTENTION WAS RECEIVED. A POLICE AND A FIRE REPORT WERE FILED. THE VEHICLE WAS DESTROYED AND TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
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Vehicle Speed Control
07/15/2014
I STARTED THE EXPLORER AND WENT ABOUT 300 FEET AND PULLED OVER TO ALLOW AN EMERGENCY VEHICLE TO PASS. THE EXPLORER CONTINUED TO ACCELERATE BUT WAS HELD BACK BY THE BRAKES UNTIL I SHUT THE ENGINE OFF. UPON RESTARTING THE EXPLORER RAN FINE UNTIL ANOTHER INCIDENT IN MID OCTOBER. I STARTED THE EXPLORER AND WENT ABOUT 500 FEET TO A STOP SIGN AND AS I SLOWED DOWN THE EXPLORER WANTED TO KEEP GOING. AS I WAS IN A SHOPPING MALL PARKING LOT AND NO ONE WAS AROUND (ALSO BEING THE SECOND TIME THIS HAPPENED) I PUSHED HARDER ON THE BRAKE AS THE ENGINE SURGED. THIS TIME I HIT THE CRUISE CONTROL OFF BUTTON ON THE STEERING WHEEL AND THE SURGE STOPPED. NEITHER TIME WAS THE CRUISE CONTROL ON. ALSO EACH TIME THE EXPLORER HAD JUST BEEN STARTED. NO LIGHTS INDICATING A FAILURE ON THE DASH. NO CHANCE I HIT THE CRUISE BUTTON. *TR
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Steering
07/30/2014
TL* THE CONTACT OWNS A 2009 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE MADE A LOUD ABNORMAL NOISE AND SUDDENLY LOST CONTROL OF THE STEERING WHEEL. THE CONTACT MENTIONED THAT NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE FAILURE OCCURRED AS A RESULT OF THE PASSENGER SIDE TIE ROD END SEPARATING FORM THE VEHICLE. HOWEVER, THE TIE ROD DID NOT SUSTAIN ANY DAMAGES. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.
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Engine
09/17/2013
WHEN FIRST STARTING THE VEHICLE, THERE IS A LOUD TICKING NOISE. AFTER RESEARCHING IT ONLINE, IT APPEARED TO BE A VERY COMMON PROBLEM WITH SOME OF THE EXHAUST MANIFOLD BOLTS SNAPPING OFF CAUSING A LEAK OF EXHAUST GASES. WE TOOK THE CAR TO A SHOP AND THE PROBLEM WAS CONFIRMED. THE REPAIRS WILL BE OVER $1,000, AND THIS SAME ISSUE HAS BEEN REPORTED IN ONLINE FORUMS QUITE FREQUENTLY. *TR
