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Tires
11/24/2006
MY FORD EXPLORER WAS ORIGINALLY EQUIPPED WITH THE BRIDGESTONE-FIRESTONE TIRES THAT HAVE SINCE BEEN RECALLED. I REPLACED THESE TIRES IN 2003 WITHOUT EVER HAVING ANY NOTICE OF THE RECALL. RECENTLY I RECEIVED A LETTER STATING THAT I COULD GET MY TIRES REPLACED FOR FREE. THIS WAS THE FIRST NOTICE OF THE RECALL....AT LEAST 4 YEARS AFTER THE SUPPOSED RECALL. AND YES, I HAVE BEEN THE OWNER OF THE VEHICLE AND LIVING AT THE SAME ADDRESS FOR MORE THAN 10 YEARS. *JB
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Tires
10/04/2006
I RECEIVED A LETTER FROM FIRESTONE REGARDING THE RADIAL ATX TIRES RECALL DATED SEPTEMBER 2006. ON OCTOBER 4, 2006 I TOOK MY VEHICLE TO THE FIRESTONE STORE AT 7511 NE HIGHWAY 99, VANCOUVER, WA 98665. THEIR SERVICE MAN, BILL AULTMAN, VERIFIED THE TIRE IN QUESTION AND SAID THAT HE WOULD CALL BACK THAT DAY TO ARRANGE FOR REPLACEMENT OF THE RECALLED TIRE. HE NEVER CALLED ME BACK. OCTOBER 6, 2006 I CALLED THE SERVICE MAN (AULTMAN) TO FIND OUT STATUS AND TO ASK WHY HE HAD NOT CALLED ME. HE STATED THAT HE WOULD CHECK ON TIRES AND WOULD CALL ME BACK THAT SAME DAY (FRIDAY) OR FOR SURE THE FOLLOWING MONDAY. HE NEVER CALLED ME BACK. OCTOBER 16, 2006 I CALLED THE FIRESTONE STORE AND ASKED FOR THE PETE DESCHNER, MANAGER. HE WAS NOT IN. OCTOBER 18, 2006 I CALLED THE FIRESTONE STORE AND TALKED WITH PETE DESCHNER, MANAGER. I TOLD DESCHNER ABOUT THE CALLS TO AULTMAN WITH NO RESULTS. DESCHNER SAID HE WOULD CHECK OF AVAILABILITY OF TIRES AND THAT HE WOULD CALL ME BACK "TODAY OR TOMORROW FOR SU...
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Tires
11/04/2006
DT*: THE CONTACT STATED A NHTSA RECALL LETTER #00T005000 REGARDING TIRES: TREAD/BELT WAS RECEIVED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED TIRE DEALER FOR THE RECALL REPAIR. THE DEALER WOULD NOT REPLACE THE TIRE UNDER THE RECALL BECAUSE THE DEALER BELIEVED THE TIRE CAME FROM A JUNK YARD. THE CONTACT PLANNED TO CONTACT THE TIRE MANUFACTURER AFTER FILING A COMPLAINT WITH THE NHTSA. THE TIRE WAS A FIRESTONE ATX P235/75R15. *AK UPDATED *JB
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Seat Belts
06/01/2006
1992 FORD EXPLORER SEAT BELTS DO NOT STAY LATCHED OR COMES UNCONNECTED. DEFECTIVE LIKE THE 1991 EXPLORERS THAT HAVE A RECALL. EMAILED FORD AND REFUSE TO GIVE ANY HELP. *NM
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Tires
10/12/2006
DT*: THE CONTACT STATED A NHTSA RECALL LETTER #00T005000 REGARDING TIRES:TREAD/BELT WAS RECEIVED ON 10/07/06, AND AN AUTHORIZED TIRE DEALER REFUSED TO PERFORM THE RECALL. ON 10/12/06, THE TIRE WAS TAKEN TO THE TIRE DEALER WHO EXPRESSED THAT THE CONTACT NEEDED TO PURCHASE A NEW TIRE, AND THE TIRE MANUFACTURER WOULD REIMBURSE THE COSTS. THE RECALL STATED THAT THE DEFECTIVE TIRES WOULD BE REPLACED AT NO COST. THE CONTACT EXPRESSED TO THE TIRE DEALER THAT A COMPLAINT WOULD BE TAKEN BY THE NHTSA, AND THE DEALER OFFERED NO RESOLUTION. TIRE MANUFACTURER: FIRESTONE. TIRE LINE: ATX. SIZE: P235/75R15.
