2021 Ford Expedition Complaints

I have a 2021 Ford Expedition Max that we purchased new. From the time we first purchased it, it has had an intermittent issue. During these times if I accelerate hard or try to give gas to go up a hill, it will occasionally act like it is losing power- like it drops into neutral and stops accelerating. If I do not let off of the gas immediately, it is followed by a loud metallic rattling/ grinding noise. If I release the accelerator, it recovers quickly and seems to “reset” and I’m able drive like normal. On a few occasions a brief warning has popped onto my dash but it goes away so quickly that I never know exactly what it said. It MAY have said something related to parking but I can’t recall what I’ve seen before it goes away. I’ve learned to adjust my driving, making as few hard accelerations as possible to avoid this. Sometimes they can’t be avoided. It becones scary when I’m trying to merge or have to make a quick turn to get into a break in traffic because when it happens at tho...

Part of the luggage rack broke off of the vehicle while driving down the road. The vehicle had not been previously damaged. The broken piece could not be recovered.

I am filing this complaint because my vehicle is exhibiting the exact failure mode detailed in Ford Recall 26S48 (NHTSA Campaign 26V402000), but my VIN is currently excluded from the recall population." A loud, heavy metal-on-metal "CLUNK" or "THUNK" right under the center console or floorboards the exact second I change gears. It feels like the transmission is violently dropping or snapping into gear. I even feel a physical jar or shudder through the shift dial and I brake pedal.

When my transmission is shifting, it almost stalls about 3-4 times everytime you start off. It is a hard shift that makes it fee like the car suddenly stops then goes back. I have had it happen 3 times that I thought my car died after stopping, making weird noises, then took off like normal. I am waiting for my car to just die as I am driving. The Ford dealership said I need a new transmission. The recall is out there for other vehicles like mine, yet mine is not listed. When you read what Ford says will happen- EXACTLY what my car does!!!!! My 2021 Ford Expedition Max has 70,000 miles on it now, but when it started had about 67,000

COMPONENT: 2021 Ford Expedition Max 10R80 transmission. The CDF clutch cylinder (7H351) sleeve exhibits axial movement, breaking the clutch apply-pressure seal so commanded torque is not transmitted to the wheels. Engine revs while the vehicle fails to accelerate or move forward. Vehicle is available for NHTSA inspection and testing. INCIDENTS (7/5/2026, same drive cycle): (1) Highway, after braking from a 60 mph cruise to a 15-20 mph roll over a few hundred feet, the transmission failed to engage any gear on re-acceleration. (2) City, at 35 mph while accelerating to merge lanes, the transmission again failed to engage a gear. Engine 205-220F, Trans 200-210F, Indicated Gears 4th/5th, Odometer 120,217. Second owner; purchased at 115,067 mi. SAFETY: Sudden, unannounced loss of forward propulsion with no dash warning directly endangers my wife, my children, and other motorists during ordinary driving. Merging: stuck at 40-50 mph in 65-80 mph traffic invites a high-differential rear-end...