2019 Ford Expedition Complaints

I am filing a safety complaint regarding a 2019 Ford Expedition seatbelt-related safety recall (25V197). The defect involves seatbelts that are unsafe & require replacement. Ford has acknowledged the defect but despite my numerous requests for assistance, has not provided any repair timeline, leaving the vehicle in an unsafe condition for an indefinite period. Seatbelts are a critical safety component. The defect prevents my seatbelts from functioning properly, creating risk of injury or death in the event of a crash. On 5/26 at 5:30 PM our passenger side seatbelt suddenly deployed while driving. At first my significant other 88 year old female thought she'd been shot due to the loud bang & odor of gun powder when her seatbelt snapped violently, impacting her upper chest near the throat. Furthermore, the recall applies to the front driver’s side seatbelt as well. As the vehicle cannot be safely operated, I've been forced to park it until repairs are available. Manufacturer Response: Fo...

The contact owns a 2019 Ford Expedition. The contact received notification of NHTSA Campaign Number: 26V402000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that while driving approximately 60-70 MPH, the vehicle shuddered with the message "See Manual" displayed, and the vehicle jerked. The contact stated that the failure had occurred during hard acceleration. The vehicle was taken to the dealer, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The contact was informed that parts were unavailable for the recall repair, and the contact was provided an estimate for the repair. The vehicle was not repaired due to the cost. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and informed the contact that parts would be available in 2027. The failure mileage was approximat...

The contact owns a 2019 Ford Expedition. The contact stated that while driving at an undisclosed speed, there was an explosion sounding like a gunshot coming from the top of the vehicle. The contact stated that the driver’s side seat belt retractor tightened, and the contact felt severe pressure on the chest, almost knocking the wind out of the contact. The vehicle was swerving due to the failure, but the contact was able to keep the vehicle under control before pulling over. There was a burned electronics odor coming from the seat belt location. The contact associated the failure with NHTSA Campaign Number: 26V344000 (Seat Belts). The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 61,000.

The contact owns a 2019 Ford Expedition. The contact stated that while stopping at a red light, there was a big explosion coming from the seat belt pretensioner that shook the vehicle. Additionally, the seat belt seized, and the air bag warning light was illuminated. The contact sustained whiplash and was treated with anti-inflammatory medication, shots, and muscle relaxers by the doctor. The contact associated the failure with NHTSA Campaign Number: 26V344000 (Seat Belts). The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 136,000.

Transmission is shifting hard and during highway speed acceleration shifts really hard check engine light came on