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Power Train, vehicle Speed Control
05/14/2026
I am filing this complaint because I truly believe this transmission issue is a safety problem. I was driving my 2021 Ford Expedition and was merging onto a busy highway when I pressed the gas to get up to traffic speed. Instead of accelerating, the engine revved but the transmission would not shift. It felt like the vehicle was stuck between gears or in neutral. My SUV would not accelerate when I needed it to, and I remember thinking, “This is how someone gets hit.” As a mom, it was terrifying. I depend on my vehicle to safely get my family where we need to go. When you press the gas while merging into fast-moving traffic, you expect your vehicle to respond. Mine didn’t. I was left trying to merge while traffic was approaching and my SUV would barely move. Before this happened, I had noticed increasingly harsh shifting and delayed gear changes. The vehicle had been properly maintained, and the transmission had recently been serviced. After the incident, an authorized Ford dealership...
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Fuel/propulsion System
04/09/2026
1) 2021 EXPEDITION TOWING A TRAILER, 30 MPH ON UPHILL ON RAMP HATHAWAY BRIDGE PANAMA CITY, FL. I FLOOR THE ACCELERATOR PEDAL TO DOWNSHIFT TO TRY TO ACCELERATE. I HEAR A LOUD CLUNK FROM THE TRANSMISSION. THE CAR GOES INTO NEUTRAL-NOTHING, NO ACCELERATION. I QUICKLY LET OFF THE ACCELERATOR PEDAL AND QUICKLY REAPPLY FORCE TO THE PEDAL IN A SMOOTH MANNER AND TRANSMISSION RE-ENGAGES AND I PULL AWAY. NO ACCIDENT THIS TIME. OCCURRED APRIL 2026. 2) WHEN STOPPED CAR WILL SOMETIMES LURCH FORWARD 2-3 FEET WHEN 1ST SHIFTING TRANSMISSION FROM PARK INTO DRIVE EVEN THOUGH FOOT IS ON BRAKE FIRMLY. OCCURS INTERMITTENTLY.
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Power Train
02/20/2026
The contact owns a 2021 Ford Expedition. The contact stated that while driving at various speeds, the gear shifter unexpectedly shifted to park(P). No warning light was illuminated. The failure was a recurring failure. The contact associated the failure with NHTSA Campaign Number: 26V402000 (Power Train). The dealer was not contacted. The manufacturer was made aware of the failure, and the issue was escalated. The failure mileage was approximately 60,000.
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Power Train
05/28/2026
The transmission shifts erratic and will sometimes just kick out of gear. The car was taken to ford for repair and they flashed the transmission but, it did not repair it.
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Power Train
07/16/2026
The vehicle first experienced severe, violent jerking and slipping when shifting between the 4th & 5th gears. The vehicle was held by a Ford dealership for 21 days for this issue, but the repair failed. Two months after being out of the shop the transmission has rapidly degraded and is now actively experiencing the same severe, violent jerking and failing to engage in every single gear except 10th. The vehicle completely loses acceleration power while driving, creating an immediate crash hazard. Dealerships in my area are refusing to accept the vehicle for 2 to 3 weeks due to scheduling backlogs, leaving me with an active, dangerous powertrain failure under warranty.
