2013 Ford Expedition Complaints

The contact owns a 2013 Ford Expedition. The contact stated that while driving 55 MPH, the transmission unexpectedly downshifted to first gear, causing the vehicle to shake and jerk abnormally. The speedometer was fluctuating, and the transmission warning light was illuminated. The contact pulled over and turned off the vehicle. The vehicle was restarted and driven to the parents' residence. The dealer was made aware of the failure but informed the contact that the vehicle was not included in Customer Satisfaction Program: 19N01 (Transmission Molded Leadframe Extended Coverage). The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 146,500.

The contact owns a 2013 Ford Expedition. The contact stated that while driving 55 MPH, the vehicle decelerated and unexpectedly downshifted to first gear before the vehicle veered over into the next lane. The contact was able to regain control of the vehicle and steer it back into the correct lane. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed; however, the vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 19V075000 (POWER TRAIN); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The approximate failure mileage was 147,300.

The contact owns a 2013 Ford Expedition. The contact stated that while driving at 25 MPH, there was a sudden unattended downshift of the vehicle. The speedometer went to zero. The RPM increased without acceleration. No warning lights were illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was unknown.

Was never notified of the recall pertaining to my vehicle. Upon research I contacted the dealership to have the recall fixed. First issue was they offere complimentary pickup and delivery which I scheduled and they did not show up, aswell as the call that was supposed to happen, and they tell me the recall is out of its extended warranty. I contacted Ford service department and they said the same as its out of extended warranty. This is a safety concern as Ford is aware of the failing component and will not let me get the recall fixed. At the moment the vehicle is in limp mode still runs just fine but due to the recall it is not and cannot get any help from the dealership nor Ford. I was never notified that the vehicle had any recalls as we where dealing with the known harmonic balancer issue which caused the dealership to replace the engine with a new and still had to replace that balancer 3 times until it was right. Besides that distraction there was no issues occuring from the Mol...

2013 Ford Expedition Limited 5.4 engine. The vehicle was purchased new with an extended warranty with all services performed by Ford dealer. On or about [XXX], with no warning or indication of problem the vehicle experienced what was determined to be a catastrophic internal engine failure, with only 93840 miles. The engine problems were known by Ford Motor Company as replacement engines had design changes and modifications. The engine failure resulted in an immediate stop, which occurred on a 4-lane state road with a fifty-five MPH limit. Fortunately, no vehicles were in close proximity at the time. Dense traffic, at speed, could have resulted in a multivehicle accident. The vehicle required flatbed towing to a service center. Ford Motor Company has not taken action (recall) to address the engine problems, nor has Ford offered reimbursement to customers for replacement engine cost. Ford Motor Company receives the defective engine back when a replacement engine is purchased. The cost wa...