-
Back Over Prevention
08/13/2025
The contact owns a 2017 Ford Expedition. The contact stated that while reversing, the rear-view camera displayed a distorted image and squiggly lines. The vehicle was taken to a dealer to be diagnosed. The vehicle was diagnosed with rear-view camera failure. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part for the recall repair was unavailable. The contact stated that the vehicle was used to transport a disabled family member who uses a mobile scooter. The contact stated that the mobile scooter needed to be transported on the rear of the vehicle; however, with the rear-view camera failure, the scooter could not be safely transported. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 100,998.
-
Electrical System, visibility
07/16/2024
The contact owns a 2017 Ford Expedition. The contact stated that while driving at an undisclosed speed, the air conditioner failed. The air conditioner continued to turn off and on unexpectedly. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number 22V648000 (Visibility, Electrical System). The vehicle was taken to the dealer for repair under the original recall and was diagnosed with an AC blower motor failure. The failure persisted. The manufacturer was not notified of the failure. The approximate failure mileage was 71,456.
-
Electrical System
01/01/2025
Rear view camera is inverted left to right and stuck in the trailer hookup mode (magnify +). At night the picture is very grainy to almost unusable.
-
Back Over Prevention
02/19/2026
The contact owns a 2017 Ford Expedition. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The rear-view camera image failed to function properly, and the screen was blank. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer, but was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 80,000.
-
Seat Belts
01/17/2026
The contact owns a 2017 Ford Expedition. The contact stated that while the vehicle was parked, the front driver’s side seat belt failed to latch as intended. The failure was intermittent. The dealer was made aware of the failure. The contact was informed that the front driver's side seat belt needed to be replaced. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact was informed that the repair was not covered under warranty or recall. The manufacturer was not made aware of the failure. The failure mileage was unknown.
