2013 Ford Expedition Complaints

This has been a great vehicle. We were going down a road around 60 mph and with no warning or symptom the car downshifted from 6th to 1st gear. This caused the rear end to lock up causing the tires to squeal and spin the car around sideways in the road. Luckily nothing was coming. This could have easily been a deadly accident if something was coming. The dealer has said the lead frame was bad a needed to be replaced. They have quoted $1,200. The vehicle only has 117,000 miles on it and it still under the mileage for the extended coverage but not the years. There are tons of vehicles with this transmission and lead frame on the road, this is a major safety issue that should be addressed. A check engine light or no other warnings have ever come on. Having these lead frames out there are just an accident waiting to happen. Luckily, ther was no one coming when mine decided to fail.

The contact owns a 2013 Ford Expedition. The contact stated while driving at 70 MPH, the vehicle downshifted with the check engine warning light illuminated. The contact also noticed that the instrument panel became inoperable and would not function properly when the contact attempted to shift gear. The vehicle was able to restart. The vehicle was taken to an independent mechanic, where it was diagnosed that the output speed sensor had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for further assistance. The failure mileage was approximately 117,000.

2/13/19- Ford Issued Recall on 2013 Ford Expedition for OSS failure and downshift 2/20/19- I go to the Preston Ford Mazda dealership, Maryland. I view and test drive a 2013 Ford Expedition, during the test drive the RPMs ran high on the Expedition and it felt sluggish and “off” crossing a road, and at one point it jumped, and the wrench symbol came on as we were returning. My concern was shrugged off by my salesman, as he said ‘maybe Fords are just like that’. As we returned, and had the issue with the wrench symbol, salesman advised me “ well when you came and interrupted as they were just getting this thing checked out and tested.” 2/19/19 When I returned following days to purchase, the vehicle was not ready. It turned out the battery had died and they had some other issue with a “computer code”. They put in another battery on hand, and told me I should now be “good to go”, knowing that I was in desperate need of a vehicle, and would likely be trusting if they told me it was no...

Ford had a customer satisfaction recall (which should be a safety recall, honestly) - 19N01 - that was good for 10 years or 150K miles. My vehicle a 2013 is just outside of that 10 years but under the mileage and I am starting to have issues with the leadframe and main control. Unfortunately for me, I bought the vehicle in spring 2023, but am being told the warranty expired in 2019. Also unfortunately for me, the previous owner did not have the issue fixed. Ford is unwilling to assist with correcting the issue (even after the dealership confirmed this is the issue).

The contact owns a 2013 Ford Expedition. The contact stated that while driving 60 MPH, the RMPS were fluctuating, and the vehicle unexpectedly downshifted to second or to third gear. There was no warning light illuminated. The contact pulled to the side of the road, and then the contact resumed driving. The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission molded lead frame had failed and needed to be replaced. The mechanic replaced the transmission molded lead frame several times; however, the failure persisted. The vehicle was taken back to the mechanic, where the transmission molded lead frame was replaced. The vehicle was temporarily repaired. Several unknown dealers were notified of the failure. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under Ford Campaign Number: 19N01 because the campaign had expired. The failure mileage was approximately 180,000.