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Back Over Prevention
05/28/2026
See attached document for complaint.
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Back Over Prevention
07/23/2026
The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the rear-view image glitched and eventually failed to display. The failure mileage was 102,000.
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Back Over Prevention
05/24/2026
See attached document for complaint.
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Power Train
04/24/2026
The contact owns a 2016 Ford Escape. The contact stated that while driving approximately 25 MPH, the vehicle sputtered and intermittently lost motive power. The message "Transmission Fault" was displayed on the instrument panel. The contact was able to drive to her sister's residence. The vehicle was then towed to an independent mechanic, where it was diagnosed with burnt transmission fluid, and the transmission was replaced with a rebuilt transmission. The contact stated that while driving after the repair, the RPMs fluctuated intermittently and the message "Transmission Fault - Service Now" was displayed. The independent mechanic was notified of the failure and referred the contact to the warranty company of the rebuilt transmission. The vehicle was in the process of being repaired. The manufacturer was not contacted. The failure mileage was 173,000.
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Back Over Prevention
07/15/2024
The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while shifted in reverse(R), the rear-view camera failed to display a clear view image. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 35,000.
