2009 Ford Escape Complaints

Hi! I [XXX] [XXX] my vehicle streeing wheel struck or lock when the vehicle slow down or stopped. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2009 Ford Escape. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. In addition, the power steering failure warning light illuminated. The dealer was made aware of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The contact was informed that ten years ago, an unknown recall repair for the failure was completed. The contact was informed that the repair was not covered under warranty. The failure mileage was approximately 188,136.

On several occasions my 2009 Ford escape xlt completely died as I was driving 1. On the highway at 60mph I had to pull over and restart vehicle. 2. Going through town at 30mph I had to put in neutral to restart as I was moving uphill. 3. As I was at a stop light, again putting in neutral was necessary to restart as vehicle would not move until restarted. I have not had it inspected by anyone yet as I have not had the funds to pay mechanic for service inspection. This was very scary and almost caused a serious accident on 4 out of 5 times this has occurred. On the highway I was in the fast lane to pass a semi truck with several vehicles following close behind and when my vehicle suddenly shut off no long able to move I was afraid the vehicle behind me was going to hit mine. I had no idea what was happening as that was the first time about 6 months ago. After that it has happened 4 more times. My vehicle is available for inspection upon request given I will not be charged for the inspec...

I was driving down the road about 35 mph and it jerked me clean off the right side of the road. Here the driver side and passenger side subframe/engine cratle is completely rotted out bad . This needs fixed before someone dies.

The contact owns a 2009 Ford Escape. The contact stated that while driving approximately 60 MPH, the vehicle lost power steering functionality, and only manual steering was available. The contact was able to pull over to the side of the road, and the vehicle was towed to the residence. When the vehicle was purchased, the contact was informed that the vehicle was previously included in NHTSA Campaign Number: 14V284000 (Steering); and was already repaired under the recall. The vehicle was not taken to the dealer to be diagnosed or repaired. The dealer confirmed that the VIN was not under recall. The manufacturer was not made aware of the issue. The failure mileage was approximately 148,000.