2014 Ford Escape Complaints

Car started to pull moving out of 1st gear into 2nd. Took to a shop to have the issue diagnosed, shop states torque converter is failing and taking the transmission with it. This car has just over 80,000, it should NOT be having transmission problems. There should be a recall or something for this. This is unacceptable.

The engine was replaced at 50,000 miles for a known coolant intrusion issue. The problem reappeared at 72000 miles. This widely known issue should have been a recall and won't be because of the financial impact to Ford.

When the vehicle was started, the steering wheel was impossible to turn. A message on the dash showed “Steering assist fault, Service required”. After shutting the vehicle off and restarting, the power steering was restored. The problem persisted on 2 more vehicle starts on the same day.

The contact owns a 2014 Ford Escape. The contact stated that the vehicle failed to start after multiple attempts without warning. The contact attempted to jumpstart the vehicle using multiple methods but to no avail. Due to the failure, the vehicle was towed to a dealer where they discovered that the insulation on the wire that runs from a gearbox in the back of the vehicle to the front driver seat had melted at various parts of the wire. The contact was informed that the wiring harness needed to be replaced; however, the wiring harness was no longer in production. The contact with the help of a friend had the vehicle towed back to his home where the contact replaced the wire himself. Despite the repair, the failure persisted and the vehicle was towed to another dealer where they inspected the contact's work where they discovered that a fuse was not fully connected; once the dealer fully connected the fuse, the vehicle resumed normal operation. The manufacturer was notified of the fail...

My 2014 Ford Escape was part of a recall in 2023 concerning the transmission shifter cable bushing. I took the car to [XXX] Ford in [XXX] . According to [XXX] Ford, the part was fixed. However, just last week, the bushing failed as I was backing out of my driveway. I had the vehicle towed to [XXX] Ford in [XXX] . The repair for the bushing is going to costs me over $458, for a repair that was possibly not done correctly the first time. If this is a second failure of the shifter bushing cable, Ford should issue another recall on this vehicle. Consumers like myself should not be subjected to safety issues auto manufacturers will not correct. I should definitely not have to pay out of pocket for their careless assembly. I want my complaint noted for the record on behalf of the safety of everyone who drives a Ford Escape. If Ford will not issue another recall, then there should be a full-fledged investigation. I have filed a complaint with Ford Motor Company. INFORMATION REDACTED PUR...