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Steering
10/22/2025
The contact owns a 2012 Ford Escape. The contact stated that while driving at 30 MPH, the steering wheel locked. The contact used force to turn the steering wheel while driving to the residence. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who inspected the vehicle and retrieved DTC: B2278. The independent mechanic determined that the power steering control module and sensor had failed and needed to be replaced. The sensor was replaced. The manufacturer was not notified of the failure. The failure mileage was approximately 121,000.
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Suspension
10/16/2025
Took my mothers car to the Ford dealership for inspection. Upon inspection the mechanic told us that the subframe is rotted out and that it is not safe to drive which is why there was issues with steering and tire leaning due to control arm coming off subframe. This vehicle has been taken care of through out the years. My 70 year old mother could have been seriously injured if not dead. Never have i seen a sub frame rot like that on a car unless it was sitting for many years. Now the dealership wants 3,000 dollars to replace sub frame.
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Steering
09/09/2025
Driving at normal rate of speed, Power steering quits and almost lost control of vehicle. I had to struggle with steering to park vehicle away from traffic. Steering wheel becomes very stiff.
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Steering
09/20/2025
The contact owns a 2012 Ford Escape. The contact stated that upon driving into the garage, the steering wheel was significantly loose. The steering wheel then detached but was held together by the electrical wires. There was no warning light illuminated. A mobile mechanic diagnosed the vehicle at the residence. The mechanic determined that the upper steering column shaft had detached. The vehicle was not repaired. The dealer was notified of the failure and advised the contact to take the vehicle for diagnostic testing. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 85,000.
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Steering
09/24/2025
In other year models the power steering sensor has been under recall. I have a 2012 ford escape. That randomly the power steering does out this part has been replaced twice with no ultimately fixing the issue. It’s so dangerous when your driving 75 on the highway and the power steering goes out and the power heel jerks from your hands and you almost run off the road or run someone else off the road.
