2009 Ford Escape Complaints

Power steering quit working. It would go in and out then just stopped all together. I see there is a recall however my vehicle isn't included but is experiencing the same problem. I have read where other vehicle no included in the previous recall also experienced the same problem.

The contact owns a 2009 Ford Escape. The contact stated that while driving at various speeds, the steering wheel was difficult to turn to the left or the right. The contact stated that the code “NO BUSS” flashed off and on, causing the instrument cluster to not function as needed. The contact stopped, turned off and restarted the vehicle, and the steering wheel returned to normal functionality. The vehicle was taken to a local dealer, where it was diagnosed, and it was determined that the steering torque sensor and the steering wheel column needed to be replaced. The vehicle was included in NHTSA Campaign Number: 14V284000 (Steering); and the contact was informed that the part to do the recall repair was on a national back order. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The failure mileage was approximately 180,000.

Me and my [XXX] old was driving on the highway in my 2009 Ford escape and suddenly my power steering completely went out with no warning. I was driving 60 mph because that's my safe speed. Steering got completely resistant to the point I could not turn my steering wheel almost crashing into another vehicle with a child in the vehicle. I found out that Ford has had power steering issues with almost all their vehicles due to their electrical power steering system. My vehicle was inspected by a independent service center that confirmed that Ford's electrical power steering is not safe because it can disable while driving, however I called to see if Ford could inspect the issue complimentary, they declined and said it would cost. Not knowing that as a consumer, that is extremely terrifying to know that while driving I'm at a high risk of an accident. I also called Ford to see about a recall because I was informed Ford had multiple recalls for their electrical power steering in most of the...

The car had a recall in 2014 was fixed then went out again same part same problem after being fixed ford dealer said they won't handle the recall again steering torque sensor went bad a second time car only had 110000 thousand mile and the same torque sensor that was recalled and replaced went bad again.

I was attempting to leave work I started my vehicle and when I backed up I had no power steering I researched the problem and there was a number of recalls for the same manufactured defect that causes steering failure. The steering column needs to be replaced. My 2009 ford escape power steering manufacturer defect should have been included with the other 2009 ford escape recalls. Unfortunately it's my only vehicle i have to drive