2007 Ford Escape Complaints

The contact owns a 2007 Ford Escape. The contact stated that while the vehicle was at an independent mechanic for an inspection, the contact was informed that the subframe was severely corroded and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The contact related the failure to NHTSA Campaign Number: 14V165000 (Structure); however, the VIN was not included in the recall. The failure mileage was approximately 105,000.

When accelerating on the vehicle it would run fine till about a couple minutes driving then it would jerk and the rpm gauge would go to 0 and then back up the the right rpm

The contact owns a 2007 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The transmission warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed that the power steering module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 152,000.

The contact owns a 2007 Ford Escape. The contact stated that while his wife was driving 10 MPH, the brakes failed with the brake pedal depressed to the floorboard. There was no warning light illuminated. The contact stated that his wife was able to coast the vehicle off the roadway. The contact arrived at the scene and drove the vehicle to an independent mechanic. The mechanic discovered that both front brake lines were severely corroded and that the front passenger’s side brake line was leaking brake fluid due to the failure. The manufacturer was notified of the failure and informed him that there were no recalls on the vehicle. The vehicle had been repaired. The failure mileage was approximately 170,000.

The torque converter was failing in my 07 escape. When I switched gears from park to drive or reverse the car would shake and sometimes stall out. Or if I had to stop at a stop sign or traffic signal while in drive the same issues would happen. The old torque converter is not available for inspection unfortunately because I gave it back to autozone to get the core charge money back. But when we installed the new torque converter it completely solved the issues and the transmission is running great again. It put myself and my passengers at risk since my car would completely turn off at traffic lights sometimes. This problem has been reproduced by others and I actually found out the torque converter was the issue by finding a technical service bulletin (TSB 07-5-6) so I know other shops have discovered this issue. There were no warning lights or anything and no parts were inspected by others. I completed the whole replacement.