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Suspension
05/18/2020
TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT UPON TAKING HIS VEHICLE TO AN INDEPENDENT MECHANIC TO BE INSPECTED, THE MECHANIC DISCOVERED SEVERE CORROSION ON THE DRIVER SIDE REAR WHEEL TUBULAR FRAME. THE MECHANIC INFORMED HIM THAT THE FAILURE COULD CAUSE THE COLLAPSE OF THE DRIVER SIDE REAR WHEEL. PRIOR TO THE DISCOVERY, THE VEHICLE HAD BEEN REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V165000(STRUCTURE). THE CONTACT SPOKE WITH GERMAIN FORD OF COLUMBUS (7250 SAWMILL RD, COLUMBUS, OH 43235, (614) 356-9743) WHERE HE WAS INFORMED THAT THE DEALER WAS NOT AUTHORIZED TO REPAIR THE VEHICLE. THE CONTACT WAS THEN REFERRED TO THE MANUFACTURER WHO THEN REFERRED HIM TO NHTSA FOR ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 254,000.
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Unknown Or Other
07/10/2019
MY TRANSMISSION HAS WENT OUT THE PREVIOUS OWNERS HAD A TRANSMISSION PUT IN 2013 WITH A THREE YEAR WARRANTY AND I BOUGHT THE CAR 2019 AND IT WENT OUT 2 MONTHS LATER. IT WILL BACK UP BUT WON'T GO FORWARD.
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Suspension
03/05/2020
MY CAR HAD A RECALL #14S02 FOR A RUSTED SUBFRAME. FORDS FIX WAS TO PUT A $20 PIECE OF METAL THAT THEY CALL A REINFORCEMENT BRACE. THIS REINFORCED BRACE HAS FAILED AND THE ORIGINAL PROBLEM HAS REOCCURRED. THE ORIGINAL RECALL PROBLEM WAS THAT THE CAR WAS ALMOST IMPOSSIBLE TO STEER AND COULD CAUSE SERIOUS ACCIDENTS. NOW FORD IS TELLING MY THERE IS NOTHING THEY CAN DO SINCE THEY PUT THE CHEAP REINFORCEMENT BRACE! NOW I HAVE AN UNDRIVEABLE VEHICLE THAT HAS THE SAME PROBLEM AS THE ORIGINAL RECALL! I BELIEVE THEY SHOULD BE RESPONSIBLE TO FIX THE PROBLEM SINCE WHAT THEY DID TO FIX THE RECALL HAS LITERALLY FAILED AGAIN!
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Suspension, structure
03/04/2020
TL* THE CONTACT'S MOTHER OWNS A 2003 FORD ESCAPE. THE CONTACT'S MOTHER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE) THE VEHICLE WAS REPAIRED AT HOPKINS FORD OF ELGIN INC. LOCATED AT (1045 E CHICAGO ST, ELGIN, IL 60120) HOWEVER, THE FAILURE WAS EXPERIENCED. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE VEHICLE MOVED FROM LEFT TO RIGHT INDEPENDENTLY. THE CONTACT STATED THAT IT WAS DIFFICULT TO CONTROL THE VEHICLE. THE CONTACT STATED THAT THERE WERE NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DRIVER AND PASSENGER'S SIDE CONTROL ARMS AND THE FRONT SUBFRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.
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Air Bags
08/10/2019
TL* THE CONTACT OWNS A 2003 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 10 TO 20 MPH, THE VEHICLE HESITATED AND THE AIR BAG INDICATOR FLASHED ON AND OFF. THE VEHICLE WAS TAKEN TO BEACH FORD (888-869-6079, LOCATED AT 2717 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23452) AND THE CONTACT WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE VEHICLE FAILED INSPECTION DUE TO THE AIR BAG INDICATOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 193,481.