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Suspension
11/10/2020
VEHICLE WAS IN MOTION ON THE HIGHWAY WHEN HEARD A LOUD BANG WHEN HITTING A BUMP. STEERING BECAME ALMOST IMPOSSIBLE BUT WAS ABLE TO SAFELY GET OFF THE HIGHWAY AND TO A SHOP. UPON INSPECTION, THE SUB-FRAME ON THE PASSENGER SIDE HAD BROKEN AND WAS HANGING 6 INCHES LOWER THAN IT SHOULD. UPON CALLING FORD, I WAS TOLD THE VEHICLE HAD ALREADY BEEN SERVICED FOR THE RECALL FOR THE ROTTING, WITCH I QUESTIONED AND GOT NON ANSWERS AND WAS TOLD THEY COULD DO NOTHING FOR ME, EVEN THOUGH THERE WAS A RECALL ON THE SUB-FRAME FOR THE EXACT ISSUE I AM CURRENTLY EXPERIANCING.
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Steering, air Bags, wheels
10/14/2020
GEARS IS HARD TO SHIFT TO THE RIGHT GEAR AND LIGHTS WENT OUT EARLY LIKE A DRAIN IN ELECTRICAL AND MY STEARING IS BECOMING HARD TO TURN ON STREETS AND OUT MY DRIVE WAY
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Unknown Or Other
08/20/2020
WHEN I DRIVE, THERE IS A LOUD ALMOST LIKE GRINDING NOISE. IT STARTED MAKING THAT NOISE, FOUR DAYS AFTER I BOUGHT IT. AS SOON AS I HEARD THE NOISE, I IMMEDIATELY PULLED OFF THE ROAD, CALLED AND HAD A FLATBED COME PICK MY VEHICLE UP TOO TAKE IT BACK HOME. IV REPLACED THE FRONT DRIVER SIDE CV AXLE. I TOOK IT ON A SHORT RIDE. IT STILL MAKES THAT NEWS. I'VE BEEN TRYING TOO FIND ANY INFORMATION I CAN, SEE IF CAN FIGURE OUT WHAT'S GOING ON. I'M HAVING NO LUCK.
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Service Brakes
03/05/2020
BREAKS MAKE SCRAP SOUND LIKE METAL GRINDING AND IT'S HARD TO BREAK I ALMOST HAVE TO PUSH THE BREAKS ALL THE WAY DOWN AND YOU FEEL IT IN THE PEDDLE IF YOU DRIVE AROUND 40 MPH AND GO TO PUT ON THE BREAKS THE SCRAPING SOUND HAPPENS AND SOMETIMES THE PEDDLE TRY'S TO LOCK UP. *TR
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Suspension
03/24/2020
TL* THE CONTACT OWNS 2002 FORD ESCAPE. THE CONTACT STATED WHILE REVERSING OF THE PARKING LOT, THE PASSENGER'S SIDE WHEEL TURNED INTO THE WHEEL WELL. THE CONTACT TURNED OFF THE VEHICLE AFTER HEARING AN ABNORMAL NOISE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO CONTACT RESIDENCE. THE CONTACT STATED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER 14V165000 (STRUCTURE). THE VEHICLE WAS TOWED TO FORD COUNTRY (280 N GIBSON RD, HENDERSON, NV 89014) WHERE IT WAS DIAGNOSED AND IT WAS STATED THAT THE PARTS TO FIX THE VEHICLE WAS THE SAME PARTS OF THE RECALL. THE DEALER STATED THAT DUE TO THE MILEAGE AND AGE OF RECALL THE REPAIR WAS DECLINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 215,158.
