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Steering, structure
01/19/2018
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. WHILE DRIVING 25 MPH, THE STEERING WHEEL PULLED TO THE RIGHT WHEN THE ACCELERATOR PEDAL WAS APPLIED. ADDITIONALLY, THE VEHICLE MADE A CLUNKING AND GRINDING NOISE. THE VEHICLE WAS TOWED TO A LOCAL DEALER (SEELYE KIA OF KALAMAZOO, 4102 STADIUM DRIVE, KALAMAZOO, MI 49080) WHERE IT WAS DIAGNOSED THAT THE SUBFRAME ON THE FRONT PASSENGER SIDE WAS CRACKED, RUSTED, AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 104,193.
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Structure
01/10/2018
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. WHILE THE VEHICLE WAS STATIONARY, THE FRONT FRAME BECAME SEVERELY RUSTED. AN UNKNOWN DEALER WAS CONTACTED AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 182,000.
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Suspension, structure
07/17/2017
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. UPON INSPECTION OF THE VEHICLE, THE CONTACT NOTICED THAT THE CROSS BRACE STARTED TO DETACH ON THE SUBFRAME. THE VEHICLE WAS TAKEN TO EWALD'S VENUS FORD (2727 LAYTON AVE, CUDAY, WI) WHERE IT WAS DIAGNOSED THAT THE SUBFRAME WAS SEVERELY CORRODED AND NEEDED TO BE REPLACED. THE CROSS BRACE WAS TIGHTENED. THE TECHNICIAN INFORMED THE CONTACT THAT THE REPAIR WAS TEMPORARY DUE TO CORROSION. FOUR MONTHS PRIOR TO THE FAILURE, THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 140,000.
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Engine
07/28/2017
TL* THE CONTACT OWNED A 2001 FORD ESCAPE. WHILE THE VEHICLE WAS PARKED, THE ENGINE COMPARTMENT CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS UNOCCUPIED AND WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS DESTROYED. THE LOCAL DEALER WAS NOT CONTACTED AND THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN:07V156000 (SERVICE BRAKES, HYDRAULIC) AND :12V005000 (SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
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Seat Belts
12/12/2016
AFTER STARTING THE CAR, THE DASH LIGHT FOR AIRBAG/SEATBELTS FLASHES CONTINUOUSLY OR FLASHES AND THEN STAYS LIT. WAS TOLD THIS WAS A KNOWN ISSUE AND WAS A WIRING/SENSOR ISSUE WITH THE SEATBELTS. ASSURED THERE WAS NOTHING WRONG WITH THE SEATBELT OR AIRBAG. THIS WAS INTERMITTENT IN LATE 2016 AND BECAME CONTINUOUS BY JUNE 2017. AS THIS NOW HAPPENS CONTINUOUSLY, IT IS IMPOSSIBLE TO KNOW WHEN OR IF YOU ACTUALLY HAVE AN ISSUE WITH YOUR AIRBAG OR SEATBELT.