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Power Train
04/01/2016
TL* THE CONTACT OWNS A 2013 FORD E-450. WHILE OPERATING THE VEHICLE, THE "SERVICE VEHICLE" WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (MORRIS BUFFALO FORD, 702 E. HIGHWAY 55, BUFFALO MN) WHERE IT WAS DIAGNOSED THAT THE CLUTCH CYLINDER WELL INSIDE THE TRANMISSION WAS CRACKED AND THE TRANSMISSION NEEDED TO BE REBUILT. THE MANUFACTURER WAS NOTIFIED AND NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 72,000.
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Structure
03/17/2014
TL* THE CONTACT OWNS A 2013 FORD E-450. WHILE DRIVING APPROXIMATELY 55 MPH, A RATTLING NOISE EMITTED FROM THE VEHICLE AND THE FRONT "SLIDE-OUT" DISENGAGED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAILURE WAS DUPLICATED, BUT THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 2,500.
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Equipment
05/28/2014
TL* THE CONTACT OWNS A 2013 FORD E-450. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE AIR CONDITIONER FAILED TO ACTIVATE. THE CONTACT WAS CONCERNED FOR HIS SAFETY DUE TO LIVING IN A HOT CLIMATE STATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE EVAPORATER CORE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
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Suspension, wheels, service Brakes
07/16/2013
I AM A CONTRACTOR FOR FEDEX HOME DELIVERY AND OWN THE TRUCK IN REFERENCE. AFTER APPROX 4900 MILES, THE TRUCK FAILED SAFETY INSPECTION BY FEDEX AND NEEDED THE FRONT TIRES REPLACED. UPON INVESTIGATION, IT WAS FOUND THAT THE TIRES SUFFERED MAJOR/EXCESSIVE TREAD WEAR AFTER JUST ONE MONTH ON THE ROAD. WHEN I ADDRESSED UTILIMASTER, THE BODY COMPANY, ABOUT THE ISSUE I WAS TOLD IT WAS NOT THEIR RESPONSIBILITY AND TO CONTACT FORD. FORD EXPLAINED THE SAME AND TOLD ME TO CONTACT UTILIMASTER. NEITHER PARTY WANTS TO TAKE RESPONSIBILITY FOR DEFECTIVE TIRES THAT I HAVE NOW SPENT THOUSANDS OF DOLLARS REPLACING, TO DATE. THE WEIGHT AND DISTRIBUTION FOR THE TRUCK/CHASSIS IS IMPROPER ACCORDING TO A FORD ENGINEER. THIS IS DANGEROUS AND A RESOLUTION MUST BE FOUND BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED. THE TRUCK NEEDS TO BE PROPERLY REPAIRED OR TAKEN OFF THE ROAD. UTILIMASTER BELIEVES THE FIX IS TO KEEP REPLACING TIRES AND GETTING ALIGNMENTS, YET THE ISSUE PERSISTS. I CAN NOT CONTINUE TO SPEND VALUA...
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Wheels
06/20/2014
THIS IS A CLASS "C" MOTORHOME MANUFACTURED BY JAYCO WITH OPTIONAL ALUMINUM WHEELS. (JAYCO GREYHAWK 31FK) ON THE BACKSIDE OF THE ALUMINUM RIMS IS STAMPED "DO NOT EXCEED 60 PSI". THE MOTORHOME COMES WITH LOAD RANGE "E" TIRES RATED AT A MAX. OF 80 PSI. THE JAYCO PLCARD ON THE DOOR JAM STATES THAT THE REAR TIRES MUST BE INFLATED TO 80 PSI. *TR
