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Vehicle Speed Control, service Brakes
12/26/2025
The contact rented a 2016 U-Haul E450. The contact stated that while in the parking lot and placing the vehicle in drive, the contact tapped on the accelerator pedal, then when the brakes were applied and the vehicle suddenly accelerated. The contact removed her foot from the brake, and it continued to accelerate and crashed into a parked U-Haul truck. There were no reported injuries, fire, airbag deployment, or police report filed. It was unknown if there were any warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact spoke with the rental company, who reversed the vehicle without incident. The contact stated that the rental employee was not operating the vehicle the same way when the failure occurred. The failure mileage was approximately 141,000. The insurance company was contacted, who would potentially obtain the black box.
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Structure
06/21/2021
Driver’s side extended towing mirror (Ford e450 Class C RV) began closing back toward door while on interstate at normal speed. I rolled down window to push it back out, and the arm extension and mirror fell down out of the “elbow joint” basically hanging by the electrical cord. Was able to exit interstate. Could not reinstall it. Had to tuck into cab door and wrap a pants belt around the arm and through the hand grip inside the door in order to get home. Dealer has ordered replacement mirror ETA 4 weeks or longer
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Suspension, structure
05/06/2021
TL* THE CONTACT OWNS A 2016 FORD E-450 TRAILERED TO A 2016 COACHMEN LEPRECHAUN TRAVEL TRAILER. THE CONTACT STATED THAT THE FORD CHASSIS WAS UNABLE TO HANDLE THE WEIGHT OF THE RV. THE CONTACT STATED THAT THE SUSPENSION WAS NOT STURDY ENOUGH FOR THE WEIGHT OF THE RV. THE CONTACT SUBMITTED AN ONLINE COMPLAINT TO NOTIFY THE MANUFACTURER OF THE FAILURE. THE FAILURE MILEAGE WAS 10,600.
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Steering
09/06/2019
I PURCHASED THIS THOR MOTOR HOME FROM A DEALER ON 09/06/2019, USED OUR FIRST TRIP 260 MILES BOTH WAYS I HAVE FOUND A VERY DIFFICULT TIME ON KEEPING UNIT ON ROAD PROPERLY CONSTANTLY DRIFTING AND VERY FATIGUED IN DRIVING. AT CAMP SIGHT AN IDENTICAL 31W THOR 2018 OWNER STATED HE HAD SAME PROBLEM AN NEIGHBORS STATED THAT STABILIZER NEEDS TO BE REPLACED WITH A SAFETPLUS 31-140 UNIT AND NOW NO PROBLEM. HELP!!! I WOULD CONSIDER THIS TO BE A SAFETY ITEM THAT NEEDS CORRECTION. HIGHWAY 65MPH.
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Power Train
10/18/2018
TL* THE CONTACT OWNS A 2016 FORD E-450. THE CONTACT STATED THAT WHILE IN REVERSE, THE VEHICLE ACCELERATED WITHOUT ANY WARNING CRASHING INTO A MOBILE HOME. THE CONTACT STATED NO INJURIES WERE SUSTAINED. A POLICE REPORT WAS NOT FILED. THE CONTACT STATED AS A RESULT OF THE FAILURE THE VEHICLE HAS FAILED TO SHIFT FROM THE REVERSE POSITION. THE DEALER KAYSER AUTOMOTIVE GROUP (2303 WEST BELTLINE HIGHWAY, MADISON, WI 53713 (608)-271-6000) WAS CONTACTED FOR A DIAGNOSTIC TEST TO BE PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WOULD NEED TO BE DIAGNOSED AT A DEALER. THE FAILURE MILEAGE WAS 15,500.
