2020 Dodge Journey Complaints

  • Electrical System, visibility/wiper 02/01/2024

    Received notice of recall last year in the mail TWICE and parts are still not available at any local dealer to get fixed. We have dealt with this issue for over 2 years now with no solution

  • Electrical System, exterior Lighting, unknown Or Other 02/26/2026

    If you turn the air or heat off it turns itself back on. Sometimes none of the botton on the dash responds to any command including turning the radio air or anything off or on.

  • Unknown Or Other 03/24/2026

    Backup camera recalled August 2025, noticed received in the mail however when attempted to fix it he camera I was told they are waiting to get parts in stock. It has now been several months and they still do not have parts to repair the recall. I have had multiple instances where I have almost backed into a car, I have also backed into parking poles. The camera is upside down and very confusing to see. This recall has been VERY inconvenient and it is VERY upsetting that they are unable to provide the tools needed to repair the recall which is absolutely NOT okay.

  • Back Over Prevention 08/26/2025

    The contact owns a 2020 Dodge Journey. The contact stated that the rear-view camera had started failing. The contact stated that occasionally the image was inverted or the image rolled. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention). The contact had been calling the local dealer but was informed that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was informed of the failure. The failure mileage was approximately 43,000.

  • Back Over Prevention 08/26/2025

    The contact owns a 2020 Dodge Journey. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

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