2020 Cadillac XT5 Complaints

Faulty termostat which creates reduce steering error code PO128, tempeture indicator is not listed on the dash board, engine RPMs are increased. This problem has increased for now the engine check light is highlighted.

The contact owns a 2020 Cadillac XT5. The contact stated that the gear shifter plastic and connectors connected to the cover of the wiring had detached from the gear shifter, exposing the inner wiring. The contact stated that more of the gear shifter covering had started detaching. The vehicle was taken to the dealer who diagnosed and determined that the shifter mechanism needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the failure was not covered under the recall. The failure mileage was 37,000.

The contact called on behalf of her grandmother who owns a 2020 Cadillac XT5. The contact stated while driving approximately 60 MPH and attempting to accelerate, the vehicle failed to accelerate while attempting to switch lanes. The contact stated that while depressing the brake pedal, the vehicle was revving; however, the vehicle failed to slow down as needed. The contact stated that the vehicle continued to accelerate to approximately 80 MPH. The contact depressed the brake pedal for an excessive amount of time to significantly reduce the speed of the vehicle. The contact stated that the vehicle decelerated to approximately 70 MPH. The contact became aware that the cruise control had activated independently. While attempting to deactivate the cruise control, the cruise control failed to deactivate. The contact pressed the START/STOP button to turn off the vehicle. The contact pressed the button again immediately turning the vehicle back on and shifting into neutral, significantly red...

After a rainy highway speed 50 mile trip I stopped to get a Lotto ticket at my local store. I shut the vehicle off. It took me approximately 2 to 3 minutes to buy the Lottery ticket. I started the vehicle and noticed that my power steering was not operating. I could barely move the steering wheel ( it seemed locked) and I barely made my 10 mile trip to my house using secondary dirt roads . I called my dealer and was told that sometimes after an overnight of non use the problem would go away. The next morning I started the vehicle and the power steering was back to normal. I took it to my local Cadillac dealer and they scoped it and found no defect codes recorded. I was very fortunate that the incident didn’t occur while driving at I-75 . At high speeds without steering it would have resulted in possible multiple serious injuries or deaths. I hope that their is a possible fix to the steering loss but my dealer has no clues at this time. Mileage on my vehicle is approximately...

This vehicles transmission has went out twice. Both while driving and could have caused death on the freeway because the vehicle came to a complete stop. 2 young children could be at high risk for this issue. It was taken to the dealership the first time and the transmission was replaced and within 3 months the same issue occurred which could have been deadly. It again was given a new transmission and 6 months later the same issue is occurring. Yesterday the check engine light came on. The vehicle began to drive very slow as I was on the main road. Another collision could have occurred but thankfully I was able to turn into a parking lot and stop the vehicle. GM corporate has Been contacted multiple times and have stopped answering all my calls and conerns. This issue can cause major damage to my family as well as others. A new vehicle like this should not have these issues