2020 Cadillac XT5 Complaints

  • Seat Belts 01/16/2026

    The contact’s father owns a 2020 Cadillac XT5. The contact stated that while attempting to use the driver's side rear seat belt, the seat belt failed to buckle securely. The contact had not attempted to use the rear passenger’s side seat belt. The contact stated that the vehicle had not been taken to a dealer or independent mechanic to be diagnosed or repaired. The failure mileage was unknown.

  • Unknown Or Other 06/01/2020

    WHEN BACKING OUT OF GARAGE THE BACKUP CAMERA STOPS WORKING IN THE SUN LIGHT MUST WAIT 2 MINUTES FOR IT TO START WORKING IN SUN LIGHT. WHILE BACKING OUT OF GARAGE BLIND TO THE REAR FOR AT LEAST 2 MINUTES. NO OTHER CAR I NOW OF DOES THIS. BEEN TO TWO CADILAC DEALER IN TO DIFFERENT STATES BOTH SAID NOTHING THEY CAN DO ABOUT IT.

  • Electrical System, unknown Or Other 06/26/2025

    Auto shut down completely in the middle of the road. No one including tow truck driver could not put vehicle into neutral. Once the vehicle was towed to the dealership in was confirmed that battery just died and the dealership stated due to the electrical shifter there was no way to engage neutral since the vehicle could not start. This situation caused major traffic issues for 3 hours as vehicle was locked in position. I would think there should be some way to push the vehicle to the curb allowing traffic to flow. Being stuck in the middle of traffic and unable to push vehicle to the side of the road is very dangerous. Please advise Cadillac that people must have a way to get there vehicle out of the middle of the road and this a very dangerous situation.

  • Steering 07/27/2025

    The shift gear cracked and became inoperable serious safety issue. Unable to place the car in park reverse or drive

  • Power Train 01/17/2025

    When driving on the interstate traveling roughly 70 miles an hour went to accelerate and vehicle transmission made a hard shift and clunk. Then RPMs all transmission started slipping attempted to use paddle shifter to change gear felt transmission engage a different gear than instantly disengage felt like vehicle was in neutral Vehicle would not even allow me to drive at any speed had to coast with flashers on until I was able to find a safe area to pull onto the shoulder. Was told by the dealer, lots of metal found in the transmission. Transmission codes were. P0700, p0796, p2732, p18ab, p18ad , p187d vehicle was making whining sound like a cracked valve body inside the transmission. Requested failure analysis from GM Cadillac, and still have not received results was told by the dealer it was like the transmission was worn out. There was a lot of clutch material. No warning, signs or symptoms of the failure. Have had the vehicle back for three weeks and the new transmission is shutter...

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