2022 Cadillac XT5 Complaints

  • Power Train 08/28/2026

    Since I purchased my 2022 Cadillac XT5 which was on 5-9-26, I have had issues with the performance of the transmission. Every time I slow down, the car down shifts very abruptly and roughly until the car comes to a complete stop. I also experience rough gear shifts when accelerating as well. This vehicle should have a smooth transition through gears not harsh and rough especially in a luxury vehicle. In addition to this being annoying, it is also a safety hazard as you lose control when it happens. A service bulletin was posted by the manufacturer acknowledging these flaws but are not going to do anything to address the issue (see attached file). I know that this is not normal as I have never experienced it with any of the cars I have owned in the past. The vehicle has been inspected by a Cadillac dealership and a Chevy (GM) dealership but they were unable to fix it due to the manufacturer bulletin. Note that a software update and transmission fluid exchange was done but did not help t...

  • Air Bags, lane Departure, forward Collision Avoidance 03/27/2026

    I was driving using turn by turn directions and it told me to turn and I turned too soon and hit a telephone pole, front center. The airbags did not deploy and onstar did not recognize crash. I heard nothing from anyone. I called 911 to get the police to come and a wrecker driver. Even though I was wearing my seatbelt, my chest struck the steering wheel and my left hand was badly bruised. This is a serious safety concern. There is police report. Pictures were taken by the policeman.No one has touched the box that records things. It is at Newell Colkision Center, Fitzgerald, GA Owner- Harris Newell. I am waiting to get it repaired . I want someone to retrieve information on box. I want to make sure air bags and safety systems work before driving it. I was the only one in the car.

  • Unknown Or Other, back Over Prevention 12/22/2025

    THE VECHICE TRANSMISSION JERKS WHEN STARTS TO MOVE. SQEAKING NOISE IN THE CV JOINTS BOOTS, the shifts gears module stays in sports mode, will not stay on in regular mode. Defective sensors to send signal to OnStar alarm theft .

  • Back Over Prevention 01/01/2025

    The contact owns a 2022 Cadillac XT5. The contact stated that the back-over prevention camera lines were very faint. The contact was unable to see the guidelines or the markings. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to fix the vehicle. The vehicle was diagnosed, and the contact was informed that the rearview camera was operating as designed. The mechanic was unable to duplicate the failure. The mechanic informed the contact that the dimming of the camera was normal operation while reversing. The vehicle was not repaired. The contact sent an email to the manufacturer, but no response was provided. The failure mileage was approximately 34,000.

  • Electrical System, air Bags, vehicle Speed Control 11/01/2024

    I was backing out of a parking space in reverse as I have done multiple times and the second I took my foot off the brake pedal to go into reverse, my car shot out at a high speed and hit a parked car on the other side of the street. Not realizing that there was an auto malfunction, I attempted to turn around my car to see the damage to the other car and when I went into reverse again to turn around, the car sped up again at high speed, did a 180 degree turn in reverse and hit two additional parked cars. Luckily, no one was hurt. I am 100% certain that I did not depress the accelerator pedal to cause the car to go at that speed in reverse twice! We contacted General Motors which supposedly had their engineers look at the mechanicals of the car but the only information we received from them is that the car did accelerate both times at 99% of capacity. The air bags did not deploy so the crash computer did not activiate. GM either did not examine the soft ware on the car, or, if they...

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