2023 Volkswagen ID.4 Complaints

2023 Volkswagen ID.4 (VIN [XXX] ), purchased new [XXX]; now ~20,000 miles. Since the first months of ownership it has had recurring, intermittent electrical/software/capacitive-control and safety failures: the center infotainment screen and instrument cluster go blank while driving (loss of speedometer); the power windows operate opposite to the control input or fail to respond (about 1 in 4 drives); the vehicle intermittently fails to detect occupants and enters standby while people are inside, including while charging; door handles malfunction; and the high-voltage battery has recently been overheating. It is subject to recalls 919A/24V-344 (display software), 57J9/24V-651 (door handles), and 93EA/26V-030 & 26V-028 (battery fire risk), yet the defects persist after these remedies. Dealers repeatedly recorded "could not duplicate" - at times despite video I provided - but a second dealer verified the display and window faults and replaced the J685 display unit and the driver's-door ma...

12-volt onboard battery error codes, stating battery charge is low, and to safely park the vehicle. Alternatively, drive the vehicle to charge the battery. Or charge the vehicle. The car has been to the dealer for testing, and they say that the on-board battery checks out without any problems, yet I continue to get the battery error codes. We don't feel safe to driving the car in fear of complete lockout failure.

Recurring Defects – 2023 Volkswagen ID.4 Pro S Vehicle * Year/Model: Volkswagen ID.4 Pro S * Ongoing recurring defects across software, electrical, interior, safety, and mechanical systems. Aesthetic / Interior Defects Interior Trim and Structural Noises * Fading light bar panel. * Excessive interior plastic creaking during cold weather. * Roof creaking noises in cold temperatures. Software / Electrical / Safety Defects Infotainment System Failures * Infotainment center becomes laggy or unresponsive. * Touchscreen and touch-sensitive buttons frequently fail to respond. * Infotainment screen intermittently shuts down completely and remains black until the vehicle is powered off and restarted. Door Locking / Unlocking Malfunctions * Doors unlock randomly while driving. * Vehicle locks itself while key fob remains inside vehicle. * Trunk may remain unlocked while doors lock. Seatbelt Detection and Warning System Failures * Rear passenger seatbelt warning light activates while passenger...

Gps module is non functioning after software update 3.8.11 Gps module consistently shows wrong location and speed in addition to constantly pinging the driver visually and audibly which distracts the driver and covers the main display with a message that it is unavailable. It also affects the semi autonomous driving function, making it randomly brake and behave erratically because it doesng know where it is. This will cause an accident. Consistently showing hundreds of miles off and has been reported by other users as being an issue VW is aware of but refuses to address.

I had recall campaign 919A completed on 4/28/25. NHTSA Safety Issue 24V344000. In March 2926 I was driving on a highway and the same issue that was supposed to be corrected by the recall occurred. The screens went blank and rebooted and the odometer/speedometer display on the dashboard had its colors inverted while the system rebooted. Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash. NHTSA ID Number: 24V344000 Manufacturer Volkswagen Group of America, Inc. Components BACK OVER PREVENTION, EQUIPMENT, ELECTRICAL SYSTEM Potential Number of Units Affected: 79965