2023 Volkswagen ID.4 Complaints

Backup camera does not work. Pulling the fuse will fix it for 1-2 trips and then will stop working again. Error pops up on dashboard: backup camera error. Affects safety while reversing. Possible safety risk to children and pedestrians if not working properly.

Pulled into a parking space with foot on the brake and accelerator pedal. The vehicle sped forward, pushing a car parked in front of me into the driveway, just missing another vehicle

While driving very slow in a subdivision to enter a driveway my car suddenly accelerated and the peal went down. I steered to the right to avoid hitting the garage door and the car crashed against the wall at the side of the garage door. The distance between the curve and the house in very short. The friend I was visiting was by the door and the neighbor right in front of the house witnessed all. My wife was in the passenger side. By coincidence the lady across the street that saw the incident came running towards us point at the car and screaming :"those cars have a sensor problem". I made the claim to insurance and open a case with VW USA. VW USA sent a technician to the shop and concluded that the pedal was pushed all the way down and therefore it was my fault. My take is it was the adaptive cruise control that was triggered the cruise control (which by the way I NEVER USE) when I was turning right to enter the driveway at very low speed. There was no lights indicating malfunction...

We are experiencing ongoing connectivity and safety‑related issues with our Volkswagen vehicle that have remained unresolved for more than six months. The vehicle is not connecting to the VW app, which has resulted in the SOS emergency call function being inoperable. Additionally, the vehicle’s built‑in GPS system is displaying our location in an entirely different state, which raises significant concerns about the accuracy and reliability of the system. We have visited multiple Volkswagen dealerships and contacted Volkswagen customer support numerous times by phone. Despite these repeated attempts, the issue has not been diagnosed or corrected. As a result, in the event of an accident or emergency, we currently have no functioning means of alerting emergency services through the vehicle. Furthermore, the navigation system—specifically the feature that locates charging stations and was included in our original purchase—has not worked since approximately six months after we acquired t...

Complaint Summary I am filing a complaint against Volkswagen of America for excessive repair delays and lack of customer support for my ID.4. My vehicle has been out of service over a month, with a 7–8 week part delay, leaving me without transportation while still making payments. Details In May 2026, my ID.4 was diagnosed with rodent damage to the wiring harness (not under warranty). However, the part delay is unreasonable. My vehicle will likely be unusable for nearly four months total, and I have continued making full payments. Attempts to Resolve I requested: trade-in/lease option, buyback assistance, rental coverage, and help shipping the vehicle to Texas after relocating. All were denied. Impact I am without a vehicle, still making payments, incurring extra transportation costs, and may have to pay to ship the car. Resolution Requested Rental reimbursement, goodwill compensation, shipping assistance, or buyback/trade-in consideration. Conclusion While not a warranty issue, the pr...