2023 Toyota Venza Complaints

When the headlights are on Low, not High beam, there is a dark horizontal round area and vertical streak (shadow) in the illuminated area in front of the vehicle. The dark area looks like an a large dark basket ball. It is only the left headlight. This shadow area prevents full illumination of the roadway on the left side of the of the vehicle. This also is a distraction and causes the driver's eyes to drift to the dark areas and further degrades nighttime driving safety. Per Toyota Forum, this problem is across the board for the Toyota vehicles, not just mine. When the lights are on Low and you hold a paper in front of the left light, the dark streak is easily seen.

Head on collision driving 40-45 MPH - a Mercedes pulled out in front of me and I slammed into their vehicle. My air bags did not deploy nor was there auto braking system. The crash indicator also did not call the police. My car is totaled. There is no way this vehicle is not part of your recent recalls. I was injured by the seat belt and have chest pain- this could have been avoided had my air bags deployed

When using low beam lights there are two dark spots being projected

The contact owns a 2023 Toyota Venza. The contact stated that while his wife was driving out of the garage at an undisclosed speed, the transmission was shifted into drive (D); however, his wife's foot slipped off the brake pedal and the vehicle crashed into their residence. The contact stated that the forward collision sensing system failed to operate. No injury was sustained. The vehicle was towed to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and dispatched a third-party engineer to inspect the vehicle. The failure mileage was approximately 86.

Complete brake failure when exiting freeway resulted in crashing into a concrete barrier and guardrail at a high rate of speed before impacting another vehicle. Vehicle has an electronic emergency brake that could not be engaged. Vehicle could not be put in reverse or park to slow impact. There were three prior issues with the vehicle regarding brakes and acceleration. The car had less than 250 miles on it. Issue was reported to the dealer from where it was purchased after the collision. Vehicle is likely totaled pending an assessment by the insurance company. As the driver I had the choice of a direct impact with a string of cars stopped at the end of the off-ramp at a high rate of speed or hitting the barrier wall to slow my momentum. I chose the barrier wall to reduce the risk of the collision upon others.